More support topics
User Guides
Training Videos
- Training Video: Connecting your Patients to Glooko's Mobile App via the Patient Activation Handout
- Training Video: Connecting Your Patients to the Glooko Web App Through Email Activation
- Training Video: Accessing the Billing Export Feature
- Training Video: Managing Professional Settings
- Training Video: Managing Professional Users
- Training Video: Devices Tab
Getting Started
- How to Install the Glooko Uploader for Use with FreeStyle Libre (Professionals)
- How can I start using Glooko® in my clinic?
- Glooko® Sponsored Solution Overview
- Glooko® Basic version of Population Tracker
- Glooko® Enterprise version of Population Tracker
- Remotely monitor patients with a Glooko® ProConnect Code
Managing your Professional Account
- Using the Hide Patient List Feature
- Manage Administrative Settings in Glooko® Population Tracker
- Manage Provider Settings in Glooko® Population Tracker
- Where can I find my clinic's ProConnect Code?
- Logging into Multiple Glooko® Clinic Sites
- How to use the 2-Step Verification feature in Glooko® Population Tracker
Managing your Patient Population
- Identifying and Removing Duplicate Patient Accounts
- How does Glooko calculate the Time in Range percentage on the Patient List?
- How do I search for patients in Glooko® Population Tracker?
- How do I filter patients in Glooko® Population Tracker?
- Add custom and provider tags to patient accounts
- How do I create a new patient account in Glooko® Population Tracker?
Uploading and Sharing Patient Data
Frequently Asked Questions
- FAQ Regarding Field Notification
- Glooko® Transmitter Network Connections
- Insulet Provided Glooko® Account Functionality Clarification
- How to Update your Glooko® Transmitter
- FAQ Regarding 4G Modems for Glooko® Transmitter
- What are the required network settings for Glooko® Uploader?