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Promoted articles
- Glooko® for Clinics - Quick Start Guide
- Glooko® Transmitter for Glooko® Users - Quick Start Guide
- diasend® Transmitter for Glooko® Users - Quick Start Guide
- Glooko® for Personal Use - Quick Start Guide
- Glooko® Uploader - Quick Start Guide
- What is Glooko® doing to support users during the Coronavirus (COVID-19) pandemic?
Professional Use
User Guides
Training Videos
- Training Video: Getting Started with Glooko® Population Tracker
- Training Video: Accessing Glooko® Population Tracker
- Training Video: Locating your ProConnect Code
- Training Video: Searching and Filtering Patients
- Training Video: Managing Patient Accounts
- Training Video: Viewing Reports and Graphs
Getting Started
Navigating Population Tracker
- How do I create a new patient account in Glooko® Population Tracker?
- How do I archive a patient account in Glooko® Population Tracker?
- Where can I find my clinic's ProConnect Code?
- Manage Provider Settings in Glooko® Population Tracker
- How do I tag patients in Glooko® Population Tracker?
- How do I filter patients in Glooko® Population Tracker?
Uploading and Sharing Patient Data
- Assigning and unassigning devices in Glooko® Population Tracker
- How do I print a patient report from Glooko® Population Tracker?
- If there are duplicate patient accounts, how do I know which account to assign a device to?
- How do I connect a patient's Smart Meter iGlucose meter to Glooko®?
- How do I print a patient report from Glooko® Kiosk?
- How do I upload data using Glooko® Kiosk for a patient without an email address?
Frequently Asked Questions
- Can my clinic set Glooko® password expiration and history requirements?
- Where can I see manually entered blood glucose readings from a patient's insulin pump in Glooko®?
- Which diabetes devices are compatible with the Glooko® Transmitter?
- What are the required network settings for Glooko® Uploader?
- What are the required network settings for the Glooko® Transmitter?
- Are all Glooko® clinic upload tools HIPAA compliant?
Troubleshooting
- I am receiving the message "Receiving Transmitter Settings" on Glooko Transmitter
- I am receiving the message "Searching for Network" on Glooko Transmitter
- Common errors when connecting a patient's Smart Meter iGlucose meter to Glooko®
- What happens if I assign a device to the wrong patient account?
- How to use Glooko® Kiosk with Ethernet instead of Wi-Fi
- How to connect Glooko® Kiosk to a guest network
New Population Tracker
Digital Therapeutics
Personal Use
User Guides
Training Videos
Getting Started
- What do I need to get started with Glooko®?
- How do I create and access my Glooko® account?
- Which diabetes devices are compatible with Glooko®?
- How do I install the Glooko® mobile app?
- How do I install Glooko® on my iPad?
- How can my healthcare provider begin using Glooko®?
Syncing your Diabetes Data
- How do I sync my diabetes data with Glooko®?
- Pairing and syncing Bluetooth-enabled diabetes devices with Glooko®
- Pairing and syncing diabetes devices using the Glooko® MeterSync™ Blue
- Syncing diabetes devices using a USB cable (Android)
- How do I obtain hardware to sync my diabetes device with Glooko®?
- Automatically sync diabetes devices with Glooko® using Background Syncing (Android)
Sharing your Glooko Data
Navigating the Glooko Mobile and Web Apps
- How do I use voice capture to log foods in the Glooko® mobile app?
- How do I log out of my Glooko® account?
- How can I access my Glooko® data from my computer?
- How do I manage my Glooko® account profile?
- Ordering device syncing hardware from the Glooko® mobile app
- How do I add events (medication, insulin, food, exercise and notes) in the Glooko® mobile app?
Frequently Asked Questions
- How do I delete my Glooko® account?
- Can I sync my Glooko® account with Apple Health?
- Can Glooko® send glucose and insulin data back to Apple Health?
- Why am I receiving "Foreground Service Channel" notifications on my Android mobile device?
- What does device time offset mean?
- Why does my device time offset display as 'N/A'?
Troubleshooting
- I'm having trouble connecting my Smart Meter iGlucose meter to my account
- I'm having trouble uploading my Omnipod DASH™ via Glooko® Uploader
- Why can't I delete data synced to Glooko® from my diabetes device?
- The dates on my readings are wrong. How do I correct this?
- Why did I receive a "Connection Failed" error when connecting my Eversense account with Glooko®?
- Why does my Eversense data I synced with Glooko® have the wrong timestamp?
Mobile Insulin Dosing System (MIDS)
- Tutorial: Glooko® MIDS Dose Adjustment Check
- Glooko® Mobile Insulin Dosing System (MIDS) for Patients - User Guide
- What is Glooko® MIDS?
- My doctor prescribed Glooko® MIDS. How do I get started?
- Which phones are compatible with Glooko® MIDS?
- How can I see the progress I am making with Glooko® MIDS?
General Support
User Guides
Release Notes
Frequently Asked Questions
- What is Glooko® doing to support users during the Coronavirus (COVID-19) pandemic?
- What are Glooko's password complexity requirements?
- Where can I find Glooko® Privacy information?
- How do I contact the Customer Support Team?
- How do I install the Glooko® Uploader?
- How do I upload diabetes data on the web using the Glooko® Uploader?
Troubleshooting
