How can we help you today?
Promoted articles
Glooko for Clinics
User Guides
Getting Started with Glooko
Uploading and Sharing Patient Data
- Assigning and unassigning devices in Glooko® Population Tracker
- If there are duplicate patient accounts, how do I know which account to assign a device to?
- How do I print a patient report from Population Tracker?
- How do I upload the Verio and Verio Flex meter on the Glooko® app for Android and Glooko® Kiosk?
- How do I Upload a Medtronic Device to the Glooko® Kiosk?
- How do I upload a TRUEresult to Glooko® Kiosk?
Navigating the Population Tracker
- How do I configure optional and required fields in Glooko® Population Tracker?
- How is the Manage Provider Group Site screen in Glooko® Population Tracker used?
- How do I add another professional to my Glooko® provider account?
- How do I view a patient's account status or send an activation request to a patient?
- How do I input the Type of Diabetes my patient has?
- How to create, manage and generate favorite PDF reports
FAQ
- Glooko® Uploader - Network Settings
- Glooko® Transmitter - Network Settings
- How do I get Glooko® Kiosk for my office?
- My patient doesn't have an email address. Can he/she still use Glooko® Kiosk?
- What are the buttons on my Glooko® Kiosk Android tablet?
- Can I use the Glooko® Kiosk tablet with Ethernet instead of Wi-Fi?
Mobile Insulin Dosing System (MIDS)
- What is Glooko® MIDS?
- Glooko® Mobile Insulin Dosing System (MIDS) for Clinics - User Guide
- Create a Glooko® MIDS treatment plan template
- Create and prescribe a Glooko® MIDS treatment plan
- How do I edit or change a Glooko® MIDS treatment plan?
- How do I suspend or resume a Glooko® MIDS treatment plan?
Troubleshooting
Glooko for Personal Use
User Guides
Getting Started with Glooko
- What do I need to get started with Glooko®?
- How do I create and access my Glooko® account?
- Which blood glucose (BG) meters, insulin pumps and continuous glucose monitors (CGMs) are compatible with Glooko®?
- What iOS/Apple devices does Glooko® support?
- What Apple iOS (operating system) versions does Glooko® support?
- How do I download the Glooko® mobile app?
Syncing your Diabetes Data
- How do I connect my Dexcom account to Glooko®?
- How do I connect my Eversense account to Glooko®?
- How do I pair my MeterSync™ Blue to my mobile device?
- How do I sync to the Glooko® mobile app with my MeterSync Blue?
- How do I sync my blood glucose meter with Glooko®?
- How do I connect Apple Health exercise data to Glooko®?
Sharing your Glooko Data
Navigating the Glooko Mobile and Web Apps
- How can I access my Glooko® data from my computer?
- How do I edit my Glooko® account profile?
- How do I order device syncing hardware from the Glooko® mobile app?
- How do I use the barcode scanner to log foods in the Glooko® mobile app?
- How do I add Foods, Medications, Exercise and Comments using the Glooko® mobile app?
- How do I set a reminder in the Glooko® mobile app?
FAQ
- Can I manually enter readings into my Glooko® account?
- Is my data secure when ProConnecting?
- Will using Glooko® affect my cellular data plan?
- Can Glooko® automatically set the time on my meter?
- Where is my Dexcom data from Apple Health?
- Does Glooko® upload readings from the Omnipod System's blood glucose (BG) meter?
Mobile Insulin Dosing System (MIDS)
- Glooko® Mobile Insulin Dosing System (MIDS) for Patients - User Guide
- What is Glooko® MIDS?
- My doctor prescribed Glooko® MIDS. How do I get started?
- Which phones are compatible with Glooko® MIDS?
- How can I see the progress I am making with Glooko® MIDS?
- How can I review my Glooko® MIDS treatment plan?
Troubleshooting
- Why can't I delete data downloaded to Glooko® from a diabetes device?
- The dates on my readings are wrong. How do I correct this?
- Why did I receive a "Connection Failed" error when connecting my Eversense account with Glooko®?
- Why does my Eversense data I synced with Glooko® have the wrong timestamp?
- How do I send a diagnostics report on the Glooko® mobile app?
- Why can't I find Glooko® on the App Store?
General Support
