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Glooko for Clinics
User Guides
Getting Started with Glooko
Uploading and Sharing Patient Data
- How do I connect a patient's iGlucose meter to Glooko®?
- Assigning and unassigning devices in Glooko® Population Tracker
- If there are duplicate patient accounts, how do I know which account to assign a device to?
- How do I print a patient report from Population Tracker?
- How do I upload data using Glooko® Kiosk for a patient without an email address?
- How do I upload the Verio and Verio Flex meter on the Glooko® app for Android and Glooko® Kiosk?
Navigating the Population Tracker
- Where can I find my clinic's ProConnect Code?
- How do I log out of Glooko® Population Tracker?
- Manage Provider Settings in Glooko® Population Tracker
- How do I tag patients in Glooko® Population Tracker?
- How do I filter patients in Glooko® Population Tracker?
- How do I search for patients in Glooko® Population Tracker?
FAQ
Mobile Insulin Dosing System (MIDS)
- What types of insulin are supported by Glooko® MIDS?
- Glooko® Mobile Insulin Dosing System (MIDS) for Clinics - User Guide
- What is Glooko® MIDS?
- Create a Glooko® MIDS treatment plan template
- Create and prescribe a Glooko® MIDS treatment plan
- How do I edit or change a Glooko® MIDS treatment plan?
DreaMed Advisor
Troubleshooting
Glooko for Personal Use
User Guides
Getting Started with Glooko
- What do I need to get started with Glooko®?
- How do I create and access my Glooko® account?
- Which blood glucose (BG) meters, insulin pumps and continuous glucose monitors (CGMs) are compatible with Glooko®?
- What iOS/Apple devices and operating system does Glooko® support?
- How do I download the Glooko® mobile app?
- How do I install Glooko® on my iPad?
Syncing your Diabetes Data
- How do I connect my iGlucose meter to Glooko®?
- How do I upload an Omnipod DASH™ using my computer?
- How do I connect my Eversense account to Glooko®?
- How do I connect my CareLink Personal account to Glooko®?
- How do I connect my Dexcom account to Glooko®?
- How do I disconnect my Dexcom account from Glooko®?
Sharing your Glooko Data
Navigating the Glooko Mobile and Web Apps
- How do I log out of my Glooko® account?
- How can I access my Glooko® data from my computer?
- How do I manage my Glooko® account profile?
- How do I order device syncing hardware from the Glooko® mobile app?
- How do I add events (medication, insulin, food, exercise and notes) in the Glooko® mobile app?
- How do I edit or delete events in the Glooko® mobile app?
FAQ
- What does device time offset mean?
- Why does my device time offset display as 'N/A'?
- Can I manually enter readings into my Glooko® account?
- Is my data secure when ProConnecting?
- Will using Glooko® affect my cellular data plan?
- Can Glooko® automatically set the time on my meter?
Mobile Insulin Dosing System (MIDS)
- Tutorial: Glooko® MIDS Dose Adjustment Check
- Glooko® Mobile Insulin Dosing System (MIDS) for Patients - User Guide
- What is Glooko® MIDS?
- My doctor prescribed Glooko® MIDS. How do I get started?
- Which phones are compatible with Glooko® MIDS?
- How can I see the progress I am making with Glooko® MIDS?
Troubleshooting
- I'm having trouble connecting my iGlucose meter to my account
- I'm having trouble uploading my Omnipod DASH™ via Glooko® Uploader
- Why can't I delete data synced to Glooko® from my diabetes device?
- The dates on my readings are wrong. How do I correct this?
- Why did I receive a "Connection Failed" error when connecting my Eversense account with Glooko®?
- Why does my Eversense data I synced with Glooko® have the wrong timestamp?
General Support
