More support topics
User Guides
Training Videos
Getting Started
- What do I need to get started with Glooko®?
- How do I create and access my Glooko® account?
- How do I install the Glooko® mobile app?
- How do I install Glooko® on my iPad?
- How can my healthcare provider begin using Glooko®?
- How do I use Glooko® for multiple family members sharing a single email address?
Syncing your Diabetes Data
- How to import your blood glucose data from an Abbott FreeStyle Libre 1, FreeStyle Libre 2, or FreeStyle Libre 3
- How do I connect my Omnipod® 5 with Glooko?
- Linking your Medtronic MiniMed 6 Series pump to your Contour Next Link 2.4
- How do I sync my diabetes data with Glooko®?
- How do I upload diabetes data on the web using the Glooko® Uploader (Personal)?
- Syncing diabetes devices using a USB cable (Android)
Sharing your Glooko Data
Navigating the Glooko Mobile and Web Apps
- Where can I see my ketone data in Glooko®?
- How do I view the system details data from my Omnipod® 5?
- How can I export my diabetes data from Glooko?
- Why are my device setting basal rates different than the basal delivered on the logbook?
- Visualization of Control IQ and Basal IQ events from Tandem t:slim X2
- How do I use voice capture to log foods in the Glooko® mobile app?
Frequently Asked Questions
- Where can I see the details of an insulin pump or pen alarm in Glooko?
- How do I change the date and time on my Freestyle Precision Neo or Optium Neo?
- How do I delete my Glooko® account?
- What types of data can be synced with Apple Health?
- Can Glooko® send glucose and insulin data back to Apple Health?
- Why am I receiving "Foreground Service Channel" notifications on my Android mobile device?
Troubleshooting
- Why am I receiving an error code B2 or B16 on the Glooko® Uploader?
- Why am I receiving an error code B31 on the Glooko® Uploader?
- Why am I receiving an error code B24 when uploading my Omnipod DASH™ on the Glooko® Uploader?
- Why am I receiving an error code B0 or B1 on the Glooko® Uploader?
- I'm having trouble syncing my NFC device via the Glooko® mobile app
- Omnipod DASH™ C2C connection stuck in "Pending" status
Mobile Insulin Dosing System (MIDS)
- Tutorial: Glooko® MIDS Dose Adjustment Check
- Glooko® Mobile Insulin Dosing System (MIDS) for Patients - User Guide
- What is Glooko® MIDS?
- My doctor prescribed Glooko® MIDS. How do I get started?
- Which phones are compatible with Glooko® MIDS?
- How can I see the progress I am making with Glooko® MIDS?