I'm having trouble uploading my Omnipod DASH™ via Glooko® Uploader

Having trouble uploading your Omnipod DASH™ via Glooko® Uploader on your computer? Try the following:

  • Turn the DASH PDM off and back on.
  • Restart your computer while the DASH PDM is plugged into it.
  • Restart your computer while the DASH PDM is NOT plugged into it.
  • Try a different USB-A to Micro cable (this is the cable that came with your Starter Kit and is used to charge the DASH PDM).
    • NOTE: If you need to order a new USB-A to Micro cable, you can do so via the Glooko webstore.

Still having trouble? Reach out to our Support Team for assistance!

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