For instructions on uploading your Omnipod DASH™ using your computer via the Glooko Uploader, see How do I upload an Omnipod DASH™ using my computer?
If you're having trouble uploading your Omnipod DASH, try the following:
- Turn the DASH PDM off and back on.
- Restart your computer while the DASH PDM is plugged into it.
- Restart your computer while the DASH PDM is NOT plugged into it.
- Try a different USB-A to Micro cable.
- NOTE: This is the cable that came with your Starter Kit and is used to charge the DASH PDM. If you need to order a new USB-A to Micro cable, you can do so via the mobile app or Glooko webstore (shipping from the webstore is only available within the US).
Still having trouble? Reach out to our Support Team for assistance!