For instructions on uploading your Omnipod DASH™ using your computer via the Glooko Uploader, see How do I upload an Omnipod DASH™ using my computer?
If you're having trouble uploading your Omnipod DASH, try the following:
- Turn the DASH PDM off and back on.
- Restart your computer while the DASH PDM is plugged into it.
- Restart your computer while the DASH PDM is NOT plugged into it.
- Try a different USB-A to Micro cable.
- NOTE: This is the cable that came with your Starter Kit and is used to charge the DASH PDM. If you need to order a new USB-A to Micro cable, you can do so via the Glooko webstore.
Still having trouble? Reach out to our Support Team for assistance!