You can now connect your Tandem Source account directly to Glooko for seamless syncing!
NOTE: Upon initial connection, data will not populate in your Glooko account until after midnight local time. If you do not see data populate the next day, you can log into your Glooko account to manually force a sync event.
Choose a connection method below:
Connecting via the Glooko Mobile App
Follow these steps to link your accounts directly from your smartphone:
Open the Glooko app on your smartphone.
Tap the Manage Devices button on the top right and select Add Device.
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Find and tap Tandem Source from the list, then click Next.
If you already have other devices connected, please scroll to the bottom of the page, tap Add Device and then search for Tandem Source.
You will be redirected to the Tandem portal. Enter your Tandem Source credentials here.
On the account confirmation screen, click on Connect to allow data sharing between Tandem Source and Glooko.
A confirmation screen will be displayed indicating that your accounts are successfully linked.
Connecting via the Glooko Web App
If you prefer using a computer, follow these instructions for the Web App:
Head to my.glooko.com and sign in.
Navigate to the Devices tab and click Add Accounts.
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Find Tandem Source from the list, then click Connect.
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You will be redirected to the Tandem portal in a new window or tab. Enter your Tandem Source credentials there.
On the account confirmation screen, click on Connect to allow data sharing between Tandem Source and Glooko.
A confirmation screen will indicate your accounts are linked. Click Done to finish.
Need a hand?
If you run into any issues during the linking process, the Glooko support team is ready to help at support@glooko.com.