The Omnipod® 5 syncs wirelessly after you link your device to your Glooko account. Your Omnipod® 5 will sync your data each time you log in to your Glooko account (with a 30-minute delay). If you do not log in to your Glooko account, your data will sync once nightly.
Linking your Omnipod® 5 with your Glooko account occurs during the Insulet-provided onboarding session or can be performed at any time from within your PodderCentral account. It is currently not possible to initiate the connection from within your Glooko account.
During the onboarding process within your PodderCentral account, you will be redirected to Glooko in order to create a new account or link an existing account. If you already have an existing account with Glooko, it is recommended you link your Omnipod 5 to this account.
If you have previously connected your PodderCentral account to Glooko by using the Omnipod® DASH™ Cloud to Cloud connection, your currently connected email address will auto-populate during the Omnipod 5 linking process. Should you have any issues accessing this previously connected Glooko account, please contact Glooko Support.
Connecting your Omnipod 5 to Glooko
If you do not connect your Glooko account during Omnipod® 5 onboarding, you may do so at a later date within PodderCentral by following the instructions below:
- Login to your account at PodderCentral (https://insuletid.com/) from a computer/laptop/mobile browser. Please note this cannot be done from the PodderCentral mobile app.
- Select Diabetes Data or Manage my Data from the toolbar on the Homepage
- Select Link in line with Glooko to connect your Omnipod 5 to your Glooko account, as seen below
If you are having trouble linking your Omnipod® 5 from within PodderCentral, please contact Omnipod® Support.
Once connected through the onboarding process, you will be able to check your Omnipod® 5 connection status within Glooko by following the steps below:
- Login to your Glooko account
- Select Devices from the header
- In the My Cloud Connections section, your Omnipod® 5 will display as Connected
For more information on the Omnipod® 5 System and when it may be available for you, please visit Insulet’s Omnipod 5 FAQs.