Release Notes - Glooko® for Professional Use

At Glooko, we're always listening to user feedback and using it to improve our platforms! Please find our release notes (summaries of new product features, integrations, and improvements) for the Glooko provider dashboard (Population Tracker) below. 

Have suggestions for a new product feature or enhancement? Let us know! 

Release Version 22.4 

• Expanded Glooko Availability - Glooko is now available for users in the Czech Republic!
• New Tooltips for GMI Calculation on Summary Page - To improve understanding of the Glucose Management Indicator (GMI) visible on the Summary page for CGM users, a new tooltip may now be accessed by clicking the question mark icon () next to the statistic, providing insight into how the value is calculated. We have also reduced the required active CGM time from 14 days to 12 days, to ensure GMI calculation will display when reviewing data over a two week period. For more information on GMI and other related statistics, please see Navigating the Updated Summary View.
• New History List on Glooko Web App - To allow for better review and analysis of events, the History list is now its own page on the Glooko Web App. To review the History list, simply select History along the header to view the expanded version of the widget, previously found on the Summary page. 
• New Insulin Pump Tooltips on Logbook Report - Insulin pump users may now access tooltips when hovering over the icons for alarms, set/site changes, and reservoir changes. To view the tooltip, simply hover an associated icon on the Logbook report. The tooltip will include the timestamp of the event and indicate whether it is a Low Cartridge, Reservoir Hazard, Reservoir Change, or Site and/or Set Change, including any additional details received from the diabetes device. For more information, please see Where can I see the details of an insulin pump or pen alarm in Glooko? 
• Pump Alarms added to the History list - Alarms from insulin pump & insulin pen devices are now displayed. In the history list, the alarms and alerts will indicate the originating device and provide a brief summary of the alarm or alert. For more information, please see Where can I see the details of an insulin pump or pen alarm in Glooko? 

Release Version 22.3 

• 2 Step Verification Improvements - Professional users on accounts with 2 Step Verification enabled now have a choice between receiving their One Time Passcode via email or through an Authenticator app, such as Google Authenticator. Professionals will have the option to change their preferred verification method at any time from within their Glooko account. Similarly, Professional-Admins will have the ability to reset any Professional user’s preferred method of verification. For more information, please see our article How to use the 2-Step Verification feature in Glooko Population Tracker
• New options for Patient Filtering on Population Tracker - A new category for patient filtering, Glooko Patient Account, is now available from the Filters option on the Population Tracker. When on your View Patients list, you are now able to filter your patient population by their account status. The available Glooko Patient Account filter options are:
  • Activated - indicates that the patient has logged into their Glooko account from home and may remotely sync their diabetes device 
  • Invite Pending - indicates a patient who has received an email invite to their Glooko account, but has not yet logged in from home 
  • Not Invited - indicates that the patient account has not received an invite to login to their Glooko account from home
    By utilizing these filters on your population tracker, you may identify those patients who are not engaging in remote syncing. To learn more about how to invite patients to begin using Glooko at home, please see our article Invite patients to join Glooko from the Patient List.
• Sync Carbs from Blood Glucose Meters - For blood glucose meters which store carbs data on the device, these carbs will now be displayed on your Glooko reports whenever the device is synced via the Glooko Uploader or Glooko Transmitter.
• New Device Compatibility:
  
  • Dexcom One Compatibility – Dexcom One devices may now be synced by connecting your Dexcom Account with Glooko.

Release Version 22.2 

• Expanded Glooko Availability - Glooko is now available for users in Portugal 
• Prime Detection for Smart Pens: For users utilizing an insulin smart pen, such as the NovoPen 6 and NovoPen Echo+, Prime Detection will now be enabled when syncing the smart pen. Glooko’s Prime Detection helps users identify potential prime doses. Users may select whether a dose was injected or primed at the time of injection or by editing the dose from the mobile app. Prime Doses will be excluded from insulin statistics and graphs, though the prime dose will be visible in the history from both the Web App and Mobile App.
• CSV Export of Patient Data - It is now possible to export a patient’s diabetes data synced to Glooko through the use of the Export to CSV feature available in the Glooko Web App! The CSV export will include files containing the following information:
  • Manual data (events added from the mobile app) 
  • Alarms data 
  • BG device data 
  • Carbs data
  • CGM device data 
  • Insulin Data
    To learn more about how to use the CSV export feature, please see our article How can I export my diabetes data from Glooko?
• Additional Device Settings for Insulin Pumps - For users of the Omnipod® Eros, Omnipod® DASH, or Tandem t:slim x2 (including those with Control IQ or Basal IQ), additional device settings are now available from the Device Settings tab and PDF report to improve a Healthcare Provider’s ability to review and assess existing pump settings without the need to view the actual device. For more information on the new settings available, please see our article Navigating the Device Settings View
• Import Data from FreeStyle Libre 1, 2 and 3 - It is now possible for users of the FreeStyle Libre 1, FreeStyle Libre 2, and FreeStyle Libre 3 to import their diabetes data from the device via CSV! Users will first need to export their Libre data from LibreView, then import the file from the Glooko Web App. For more information on how to import data from the Freestyle Libre 1, 2, or 3 please see our article How to import your blood glucose data from an Abbott FreeStyle Libre 1, FreeStlye Libre 2, or FreeStyle Libre 3
• Additional Device Compatibility: 
  • Terumo Medisafe WITH is now available for upload via the Glooko Uploader 
  • Ypsomed Mylife Aveo is now available for upload via the Glooko Uploader and Glooko Transmitter 
  • Beurer GL44 is now available for upload via the Glooko Uploader and Glooko Transmitter 
  • Beurer GL48 is now available for upload via the Glooko Uploader and Glooko Transmitter 
  • Beurer GL49 is now available for upload via the Glooko Uploader and Glooko Transmitter 
  • MicroTech Equil is now available for upload via the Glooko Uploader and Glooko Transmitter 
  • i-Sens TEE2+ is now available for upload via the Glooko Uploader and Glooko Transmitter
  • i-Sens No Coding Plus is now available for upload via the Glooko Uploader and Glooko Transmitter
  • OneTouch Ultra Plus Reflect is now available for upload via the Glooko Uploader and Glooko Transmitter
  • Caresense N Premier is now available for upload via the Glooko Uploader and Glooko Transmitter
  • Wellion Calla mini is now available for upload via the Glooko Uploader and Glooko Transmitter
  • GlucoRX Nexus Mini is now available for upload via the Glooko Uploader and Glooko Transmitter
  • Menarini GlucoFix Tech is now available for upload via the Glooko Uploader and Glooko Transmitter
  • Accu-Chek Spirit Combo (pump) is now available for upload via the Glooko Transmitter 
  • ForaCare Diamond Mini DM30 is now available for upload via bluetooth on the Glooko Transmitter 
  • ForaCare Fore GD40 BLE is now available for upload via bluetooth on the Glooko Transmitter 

Release Version 22.1 

• Removal of 2-Step Verification toggle for individual Professionals - for professional accounts who have 2-Step Verification enabled, individual Professional users will no longer be able to disable 2-Step Verification for their own account. Professional-Admin users may still enable or disable 2-Step Verification for their clinic users as outlined in How to use the 2-Step Verification feature in Glooko® Population Tracker
• Visualization of Basal-IQ system details for Basal-IQ users - Users who utilize the Basal-IQ feature on their Tandem pump may now see their system details when viewing their CGM data on the Summary page and the one day Overview report. To learn more, please see our article Visualization of Control IQ and Basal IQ events from Tandem t:slim X2
• Ketone Visualization - Glooko has added visualization of ketone data, synced from compatible devices, to the Glooko Web App! You may learn more about viewing your ketones in the Glooko Web App by viewing our article Where can I see my ketone data in Glooko®?

Release Version 21.4.1
January 24, 2022

Professional Use

• Updates to Billing Export - The user data export available for Population Health users includes additions and changes to data calculations: 
  • Sixteenth Day of Data (Update) - Previously, this column calculated the sixteenth day of data by calculating both in-clinic and remote uploads. This column is now titled Achieved 16 days of daily remote data in query range and returns a value of True or False dependent on remote uploads only. If the value is true, a second column, Date of 16th day of daily remote data, provides the date of the sixteenth day of data. 
  • # of Days with Data (Update) - Previously, these columns calculated days of SMBG, CGM, and Insulin data from both remote and in-clinic upload. The columns calculating days of SMBG, CGM, and Insulin data now only include days of remote data uploading. 
  • In-clinic uploads present in query range (New) - This new column returns a value of True or False if the user has an in-clinic upload during the query date range. 
  • Date of first in-clinic upload (New) - This new column displays the date of the first in-clinic upload, if the user has had an in-clinic upload during the query date range.

• Additional Device Compatibility: 
  • Roche Aviva Combo - The Roche Aviva Combo may now be uploaded via both Glooko Transmitter and Glooko Uploader 
  • Nipro 4Sure Smart Duo - The Nipro 4Sure Smart Duo may now be uploaded via both Glooko Transmitter and Glooko Uploader
  • Nipro 4Sure Smart - the Nipro 4Sure Smart may now be uploaded via both Glooko Transmitter and Glooko Uploader 
  • i-Sens CareSens Dual - the i-Sens CareSens Dual may now be uploaded via both Glooko Transmitter and Glooko Uploader
  • Ascensia Contour Plus Blue -The Ascensia Contour Plus Blue may now be uploaded via both Glooko Transmitter and Glooko Uploader
  • Ascensia Contour Plus Elite - The Ascensia Contour Plus Elite may now be uploaded via both Glooko Transmitter and Glooko Uploader

Release Version 21.4

December 13, 2021

• Professional User Account Activation - newly created Professional and Professional-Admin account users will no longer be prompted to accept patient-only consents to activate their account. 
• Localized Unit of Measurement - newly created patient accounts will now default to the correct unit of measure, dependent on the following logic: 
  • Self-created patients: Patients who self-register for a Glooko account will have their unit of measure set to the default for their country of residence. 
  • Clinic-created patients: Patient accounts created by a clinic account will have their unit of measure set to the clinic's defined unit of measure. 
• Additional data for Tandem Basal-IQ and Control-IQ users - Additional data views are now accessible for Basal-IQ and Control-IQ user accounts: 
  • Bi-hourly analysis of LGS/PLGS suspensions - Selecting Show More under the LGS/PLGS widget on the Summary page now displays a bi-hourly table detailing the percentage of time suspended as well as the number of suspension events for each bi-hourly segment. 
  • Additional Insulin Information - The insulin pie chart on the Overview graph for a 1-day time period will now detail the amount of scheduled basal insulin units (for Control-IQ users only). The Overview graph for a 1-day time period will now also include the number of units for both bolus and basal insulin on the insulin pie chart.
• Updated Carb Display on Daily Overview - The Overview graph on the Glooko Web App now displays manually entered carbs and device synced carbs on their own row within the Carbs section. Carb entries entered within 10 minutes of each other will now be grouped together and each carb entry is visible within the tooltip by hovering over the value on the graph. 
• Additional Device Compatibility: 
  • Ypsomed Mylife Cloud - It is now possible to connect a Mylife Cloud account to Glooko for wireless syncing. Note: The Ypsomed Mylife Cloud integration is only available in select countries. 
  • Abbott Freestyle Libre (Sweden and Norway only) - The Freestyle Libre may now be uploaded via both Glooko Transmitter and Glooko Uploader for users in Sweden and Norway
  • Abbott Freestlye Libre 2 (Sweden and Norway only) - The Freestyle Libre 2 may not be uploaded via the Glooko Uploader for users in Sweden and Norway

Release Version 21.3

August 31, 2021

• Improved Activation Page Report - We’ve updated the activation page summary generated for unactivated patient accounts! When a PDF is generated in-clinic for a patient who has yet to activate their Glooko account at home, the activation page includes a summary of their blood glucose values (from both CGM & BG devices), an overview of the Glooko mobile app, and instructions for activating and ProConnecting their Glooko account (via QR code or Activation Code). For more information, please see our article What is the Activation Page report?
• Data Blinding for Clinical Research Participants - Studies that now require data to be blinded for participants is now supported within the Glooko mobile app (iOS & Android)! The mobile app can now be configured to hide device data, graphs, and charts for participants in clinical research studies.

Release Version 21.2.1

July 20, 2021

• Medtronic Compatibility [Uploader only]- The Medtronic Minimed 6 Series (MiniMed 630G, MiniMed 640G, and MiniMed 670G) is now compatible with Glooko via the Glooko Uploader! In order to sync a Medtronic MiniMed 630G/640G/670G & Guardian 3 CGM data to pump to Glooko, you'll need to link the device to the Contour Next Link 2.4 meter, by following the instructions in Linking your Medtronic MiniMed 6 Series pump to your Contour Next Link 2.4.  For more information on syncing the newly-compatible Medtronic device with Glooko, please see our article How do I upload diabetes data on the web using the Glooko Uploader (Professionals)
• Dexcom Transmitter compatibility with Glooko Clinical Research [Android Only] - Participants in clinical research studies utilizing the Glooko Clinical Research mobile application may now sync data from their Dexcom Transmitter (G6, G6 Pro) to Glooko by pairing their Dexcom Transmitter (Android-only). For more information, please see our article Pairing your Dexcom Transmitter to the Glooko Clinical Research mobile application (Android-Only)
• Updated Summary View: AGP Graph - The AGP graph on the new Summary view is now available for all CGM users! To learn more, please see our article Navigating the Updated Summary View.

Release Version 21.2 

June 24, 2021

• Updated Summary View: There are a number of enhancements added to the Summary View. To learn more, please see Navigating the Updated Summary View
  
  • AGP Graph - (CGM Only) The AGP graph has been added to the Summary view for CGM users. The AGP graph is still accessible via the Overlay view. Currently, the AGP graph will only be visible for Control IQ users. The AGP will be available for all CGM users soon!
  • Standardized Time in Range Statistics: Based on the ATTD Congress panel's latest consensus, we have updated our Time in Range statistics to reflect the new 5-tiered approach. The new ranges are: Very Low, Low, Target Range, High, Very High
  • GMI (Glucose Management Indicator): (CGM-only) Previously known as "estimated A1C" or "eA1C", GMI has been added to the Summary statistics for CGM users. Click here to learn more about GMI. 
  • CV (Coefficient of Variation): (CGM-only) CV stats have been added to the summary view statistics. The CV can still be found on the Overlay graphs. 
  • Low Glucose Suspend Statistics for Control IQ -  Control IQ users can now view the LGS (low glucose suspend) statistics that have been previously available for Basal IQ users. The LGS stats include: 
    • Average time suspended/day
    • Average suspensions/day 
    • Average suspensions/time of day 
• New Week View PDF report: A new Week View report is available, allowing for up to 4 days of data (glucose, carbs, & insulin) to be visualized on a single sheet of paper. Individual day stats are also included at the bottom of each day. For more information, please see Week View PDF Report.
• Updated Device Settings: The Devices tab has now been updated to provide a broader overview of the devices connected to their account and their corresponding settings. Tabs now represent each device and historical device settings can be accessed (up to 8 past settings). For more information, please see Navigating the Device Settings View.
  • Device Settings PDF Printout: The Device Settings PDF printout will include the most recent set of settings per device. 
• New Population Tracker Patient Flags: The Patient list now as a new column, Flags, which will show next to patients who satisfy certain at-risk criteria. Click on each of the new flag types below to learn more: 
  • Dropout Risk Flag
  • Hypo Rate Flag
  • Hyper Rate Flag
  • Marked High Flag
  • Marked Low Flag 
• New Population Health Custom Cohorts: In addition to the new patient flags, a user can also create custom flags based on their own at-risk criteria. To learn more about this feature, visit Population Health: Custom Cohorts.
• New Additional Patient Filters: The filter patients widget on the Patient List now allows for filtering based on both the new Glooko flags as well as any custom flags a user has created. 
• New Device Support - OneTouch Verio Reflect: The OneTouch Verio Reflect can now be synced to Glooko via the Apple Health integration. To learn more, see How do I sync my LifeScan OneTouch Verio Flex, Verio Reflect, or Verio Sync meter with Glooko® via Apple Health? (iOS)
• Bug Fixes & Improvements:
  • Control IQ: Release includes fixes for intermittent reports of missing system mode data and syncing issues 

Release Version 20.7

DECEMBER 17, 2020

• Glooko Care Programs: Care Programs make it easy to onboard patients into RPM programs by allowing clinicians to share targeted educational resources with patients and best practices for how to use Glooko to help with their diabetes therapy regimen. 
  • Professional Use - Care Programs
• Zip Code is now required when registering a new patient. By entering this data, patients will be invited to view and sync their diabetes data from home using their free Glooko account. 
• Single Sign-On now available for your clinic!
  • Contact Glooko to enable Single Sign-On (SSO) for your clinic
• New Device Support! We’re proud to announce the latest set of devices compatible with the Glooko platform. Learn more at glooko.com/compatibility
  • Abbott Precision Xceed - Uploader, Transmitter
  • Accu-Chek Active - Uploader, Transmitter
  • Accu-Chek Compact - Transmitter
  • Accu-Chek Insight - Uploader, Transmitter
  • Accu-Chek Performa Insight - Uploader, Transmitter
  • Accu-Chek Instant S - Transmitter
  • Ascensia Contour Fit - Uploader, Transmitter
  • Ascensia Contour TS - Uploader, Transmitter
  • Glucomen LX2 - Uploader, Transmitter
  • GlucoRx HCT & Ketone - Transmitter
  • GlucoRx Q - Uploader, Transmitter
  • Menarini GLUCOCARD SM - Transmitter
  • OneTouch Ultra - Uploader, Transmitter
  • OneTouch UltraEasy - Uploader, Transmitter
  • Wellion Calla Light - Transmitter

Release Version 20.6

OCTOBER 12, 2020

• Two-Factor Authentication (2FA) now available for your clinic!
  • Enable 2FA using one-time passwords sent via email for increased security.
• Carb values entered into CGM devices are now included in charts and graphs.
• Enhanced patient onboarding:
  • If you upload a diabetes device in-clinic, add the patient's email address to allow the patient to activate his or her account in the Glooko mobile app and begin using Glooko remotely.

Release Version 20.5.1

SEPTEMBER 8, 2020

• New device support! We're proud to announce the latest set of devices compatible with the Glooko platform. Learn more at glooko.com/compatibility.
  • OneTouch Verio Reflect - Uploader (PC), Transmitter
  • Accu-Chek Mobile U1 - Uploader (PC/Mac), Transmitter
  • GlucoRx Nexus - Uploader (PC/Mac), Transmitter
  • OneTouch Select Plus - Uploader (PC/Mac), Transmitter
  • i-SENS Caresens BGM/TEE2 - Uploader (PC/Mac), Transmitter

Release Version 20.5

JULY 30, 2020

• Enhanced security functionality, including the ability to configure password requirements for professional users.
• Quickly see if your patient's blood glucose meter time is set incorrectly, or if we detect a potential time/date discrepancy with the data on the device.
• Easily view titration programs for patients enrolled in a Mellitus Health digital therapeutics program.
• New device support! We're proud to announce the latest set of devices compatible with the Glooko platform. Learn more at glooko.com/compatibility.
  • Dexcom G6 CGM System - Cloud (Android, iOS, PC/Mac), Uploader (PC/Mac), Transmitter
  • Smart Meter iGlucose LTE - Android, iOS, PC/Mac

Release Version 20.4.2

JUNE 16, 2020

• New device support! We're proud to announce the latest set of devices compatible with the Glooko platform. Learn more at glooko.com/compatibility.
  • Insulet Omnipod DASH™ Cloud - Android, iOS, PC/Mac

Release Version 20.4.1 

JUNE 4, 2020

• New device support! We're proud to announce the latest set of devices compatible on the Glooko platform. Learn more at glooko.com/compatibility.
  • ACON Laboratories On Call
    • Express - Android, iOS, Uploader (PC/Mac)
    • Express II - Android iOS, Uploader (PC/Mac)
    • Express Voice - Android, iOS, Uploader (PC/Mac)
    • Express Mobile - Android, iOS
  • Roche Accu-Chek
    • Instant - iOS, Uploader (PC/Mac), Transmitter

Release Version 20.4 

May 18, 2020

• We've made it easier to capture data in your electronic health record (EHR) system while working with Glooko!
  • With our new Copy Key Stats feature enabled, your clinic can easily copy key clinical statistics from Population Tracker and paste them directly into an EHR system.
  • Using Glooko's HL7 and FHIR-compatible Statistics API, clinics can automatically store blood glucose (BG), continuous glucose monitor (CGM) and insulin data in an EHR flowsheet.
  • Interested in getting started? Contact your account representative today at ask@glooko.com.
• Onboarding hundreds or thousands of new patients? The Glooko API has you covered.
  • Automate the process of creating new patient accounts, connecting patients to your clinic and inviting patients to complete onboarding via email.
  • Contact your account representative at ask@glooko.com to get started.

Release Version 20.3 

APRIL 28, 2020

• Our new Mellitus Health integration enables healthcare providers to prescribe digital therapeutics for insulin titration. Mellitus Health's FDA-cleared Insulin Insights™ software makes precision insulin dosing recommendations in seconds, enabling clinicians to optimize insulin regimens using all types of insulin.
• California Consumer Privacy Act (CCPA) privacy enhancements for all users during the registration process.
• Optimized data syncing with CGMs
• New device compatibility:
  • New Bluetooth-enabled devices:
    • GlucoCard Shine Connex (Android, iOS, Uploader, Transmitter)
    • ReliOn Premier Blu (Android, iOS, Uploader, Transmitter)
  • New Bluetooth adapter (MeterSync Blue) enabled devices:
    • GlucoCard Shine Express (Android, Uploader, Transmitter)
    • GlucoCard Shine XL (Android, iOS, Uploader, Transmitter)
    • ReliOn Premier Voice (Android, iOS, Uploader, Transmitter)
    • ReliOn Premier Classic (Android, iOS, Uploader, Transmitter)

Release Version 20.1

FEBRUARY 5, 2020

• Glooko is excited to support the visualization of Basal IQ events from Tandem T:Connect. The low glucose suspend (LGS) and predictive low glucose suspend (PLGS) events highlight when insulin delivery was suspended in order to avoid hypoglycemia
• Providers can view aggregate level details on patient adherence and Basal IQ events directly on the Glooko Population Tracker and exportable PDF reports. When applicable, LGS/PLGS data is present, viewed from the following pages:
  • Patient Summary
  • Patient Graphs (Calendar: Default view and Day view)
• Glooko now enables the integration of data from multiple device types, including blood glucose (BG) meters, continuous glucose monitors (CGMs), insulin pumps and Smart Pens to Apple Health. Once enabled, iPhone users can track blood glucose readings and insulin doses within Apple Health.
• We are excited to offer the new Voice Add feature for food tracking, making it easier for your patients with diabetes to track nutrition. Users can easily enter and track their nutrition data by speaking into the Glooko mobile app, with access to our nutrition database of more than 500,000 items. This new feature is available on both iOS and Android devices

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