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Release Notes - Glooko® for Professional Use

Phillip Krieg
  • Updated

At Glooko, we're always listening to user feedback and using it to improve our platforms! Please find our release notes (summaries of new product features, integrations, and improvements) for the Glooko provider dashboard (Population Tracker) below. 

Have suggestions for a new product feature or enhancement? Let us know! 

Release Version 24.3

  • Ability to Identify and Remove Duplicate Patient Accounts in Glooko Population Tracker - Professional-Admin users may now identify and remove potential Duplicate patient accounts directly from the Patient List. This allows for better patient management and prevents incorrect data assignment. For more information on removing duplicate patient accounts, please see our article Identifying and Removing Duplicate Patient Accounts.. 
  • Ability to Hide Patient List in Glooko Population Tracker - Clinics may now choose to hide their Patient List from view when logged into the Glooko Population Tracker. For more information, please see our article Using the Hide Patient List Feature.
  • Notification of Invalid MRN on Patient Accounts - For clinics who have implemented custom MRN formatting, a notification banner will appear for any patients with incorrect MRN formatting. 
  • Glooko API Updates for Direct API Customers - Updates to our API for direct API customers include: 
  • Additional Device Settings from Vicentra Kaleido Insulin Pumps - Vicentra Kaleido users will now see the Target BG, Insulin to Carb ratio (I:C Ratio) and Insulin Sensitivity Factor (ISF) on their Device Settings reports (Web & PDF). 
  • Exercise Data Update for Graphs - The Y axis for the Exercise graph on daily charts now uses hours instead of minutes for visualizing exercise activity data. 
  • Insulin, Carbs, and Activity Information from Dexcom devices - Glooko now displays all insulin, carb, and activity information synced from Dexcom devices. 
  • Notifications for Disconnected Cloud Devices & Apps - For patients with a cloud-connected diabetes device or health app (such as Dexcom or Fitbit), Glooko will send a notification email informing users of the disconnection. If a device or app is disconnected, patients may reconnect their device from within their Glooko account. 
  • Password Manager Support for Android, iOS, and Web - Glooko now integrates Apple Keychain and Google Password manager across the Android & iOS mobile apps and the web app. 
  • Insulin Pump Basal Insulin Visualization Updates in the Glooko Mobile App - The Glooko Mobile App provides an expanded view into the insulin details from a user’s insulin pump:
    • The Insulin section of the home screen now displays Override statistics as well as the # Bolus / day
    • A new Daily Summary for insulin data added. This provides an overview of insulin data from any synced Insulin pumps, Insulin Pens, and/or manually-entered Insulin. 
  • Charts & Graphs Updates for Glooko Mobile App - Charts & Graphs on the Glooko Mobile App now display the time range in the header and an updated font size and color to improve readability. 
  • SoloSmart and Mallya Insulin Selection Enhancements - For patients using either the SoloSmart or Mallya pen caps, the Glooko Mobile App includes a new batch editing of insulin doses if the insulin used cannot be automatically identified. 
  • Data Validation for Manually Entered Events - For users who manually enter blood pressure, insulin, medications or weight on the Glooko Mobile App, the add event workflow will now validate that the input values are within an expected range. The validation will reduce the human error rate for manual data entry. 
  • Ryzodeg for Novopen 6/Echo Plus - Ryzodeg is now available on the medications list for Novopen 6/Echo Plus users. 
  • New Device Compatibility: 
    • Acon On Call Extra is now compatible with the Glooko Transmitter and Glooko Uploader. 
    • Acon On Call Extra Voice is now compatible with the Glooko Transmitter and Glooko Uploader. 
    • Taidoc TD-4216 is now compatible with the Glooko Transmitter via bluetooth. 
    • i-Sens CareSens S Fit is now compatible with the Glooko Transmitter, Glooko Uploader, and Glooko Mobile App (Android & iOS). 
    • Acon On Call  Sure Sync is now available for upload on the Android Glooko Mobile App via bluetooth.
    • New Withings Integration - You may now directly integrate your Withings account to sync your health and fitness data. The new Withings integration may only be configured from the web. Mobile support will be added in a future release. 
    • Garmin Integration may now be connected from the Glooko Mobile App.
    • Strava Integration may now be connected from the Glooko Mobile App.

Release Version 24.2

  • Expanded Glooko Availability - Glooko is now available for users in Saudi Arabia and Qatar. To support these users, the Glooko platform is now available in Arabic. 
  • Account Registration Updates - To improve the registration process for new patients, a new screen guides users how to register an account for themselves or on behalf of a minor. 
  • Updated Date of Birth Entry - The date of birth field during account creation now includes the name of the month instead of the numeric month value, to reduce errors on date of birth entry. 
  • Updated Carbs Display - To improve readability and unify how carbs display across all Glooko reports, carbs on the Daily Overview (Web & PDF) and the new Week View report are now grouped together when entered within a similar timeframe. Details about the carb entry is available on the tooltip when hovering over the value on the reports. 
  • New Week View Report on Glooko Web - Users may access the Week View report on the Glooko Web app from their Graphs tab. Previously, the Week View report was only available as a PDF report. 
  • New Event Visualization for Tandem Pumps - For Tandem Pump users, Cannula Fill and Fill tubing information now displays on the Daily Overview and Logbook graphs. Timestamps for each event display as a tooltip when hovering over the Site and/or Set Change icon. 
  • Patient Tags and Patient Flags Now Available from Patient Account - Patient accounts now display any associated patient tags or Population Health patient flags below the patient's name and demographic details. Healthcare providers may also add or remove tags directly from the patient's account, simplifying population management. Previously, Tags and Flags were only visible or editable from the Patient List. 
  • Updated Last Sync Column on the Patient List - The Last Sync column on the Patient List now includes additional details to assist in at-a-glance review of your patient population. The Last Sync column now includes the name of the most recently synced diabetes device, as well as icons to indicate whether the device was synced remotely or in-clinic. Remote syncs are indicated by a House icon and in-clinic syncs are indicated by a hospital icon. 
  • Updated Display of Health App Data - For users with a connected health or fitness app (such as Fitbit), their Summary, History, and Overview graphs now display updated details about their synced fitness data. This includes displaying the average number of steps per day, the number and average duration of exercise activities, and the average heart rate from the connected app over the time frame selected. 
  • Updated Colors for Glooko Web - The Glooko Website now uses a high contrast color palette to increase general readability and ease of use. 
  • Updated Consents for Third-Party Data Sharing for Minor Accounts - For minor users, consents to share data with our third-party partners, such as Insulet or Dexcom, must now be agreed to by the parent/guardian user. 
  • Low Battery Notification for Sanofi SoloSmart & Novo Nordisk Mallya - Users who have paired a Sanofi SoloSmart or Novo Nordisk Mallya pen cap to their Glooko Mobile app will now receive a notification on their smartphone whenever their pen cap's battery is low. This will reduce any potential syncing errors due to low battery. 
  • New Device Compatibility:
    • Dexcom G7/One/One+ Receiver is now available for upload on the Glooko Transmitter via micro USB cable. 
    • i-Sens CareSens N Premier Carelight is now available for upload on the Glooko Transmitter and the Glooko Uploader via device cable. 
    • Palmdoc 2 is now available for upload on the Glooko Uploader via device cable. 
    • Yuwell Anytime CGM app may now be connected for wireless syncing on the web or mobile app (EU users only). 
    • Garmin Connect may now be connected to your Glooko account to sync your Steps, Exercise Activities, and Weight data. 
    • Updated Fitbit Integration: You may now directly connect your Fitbit account to Glooko in order to sync your Steps, Exercise Activities, and Weight data
    • New Strava Integration: You may now directly connect your Strava account to Glooko in order to sync your Exercise activities 

Release Version 24.1 

  • Smart Reminders on the Glooko Mobile App (US-only) - Glooko Mobile App users using blood glucose meters may now opt in to home-based reminder for blood glucose testing. Smart reminders require location access on your smartphone. If enabled, Glooko will utilize your location data to proactively send reminder notifications to test your blood glucose. Users who opt in to Smart Reminders will also be prompted for feedback on the reminders for future improvements. 
  • Time in Range Column on Patient List - Healthcare Providers will now see a Time in Range column displaying their patient's time in range percentage based on the patient's most recently available two-week data. The Time in Range column percentage will be based on CGM data if available, and BG (meter/pump) data if no CGM data is available. 
  • Display Automatic Bolus Information for Tandem Users - Glooko users with the Tandem t:slim X2 with Control-IQ insulin pump will now see the number of automatic boluses and the total amount of insulin delivered during their automatic boluses in the Insulin - Device section of their Summary report (Web view and PDF report). 
  • Additional CGM & Pump Alerts for Tandem Users - Glooko users with Tandem t:slim X2 pumps running firmware versions 6.7 (Basal-IQ) or 7.7 (Control-IQ) will now see additional alerts received from the pump and/or connected CGM device on the History report on the Glooko Web App. 
  • Occlusion Alarms for ViCentra Kaleido Pumps - Glooko users with the ViCentra Kaleido insulin pump will now see any occlusion alarms received from the pump displayed on Glooko Web & PDF reports. 
  • Manually-entered Carbs on Week View Report - Glooko users who manually log carbs on the Glooko Mobile App will now see these manually-logged carbs displayed on the Week View PDF reports. 
  • New Device Compatibility: 
    • i-Sens NoCoding1 Plus is now available for upload on the Glooko Mobile App (iOS) via bluetooth. 
    • i-Sens TEE2+ is now available for upload on the Glooko Mobile App (iOS) via bluetooth. 
    • Acon OnCall Express Mobile is now available for upload on the Glooko Mobile App (Android) via bluetooth. 
    • ReliOn Platinum is now available for upload on the Glooko Uploader and Glooko Transmitter via micro-USB cable. 
    • Exacta Glance is now available for upload on the Glooko Uploader and Glooko Transmitter via micro-USB cable. 

Release Version 23.6 / Mobile 6.5

  • Dynamic Legend for Logbook Report (Web & PDF) - Users will now have a dynamic report legend when viewing the Logbook report (on the Web and on PDFs) displaying only the icons relevant to their diabetes data. Previously, the dynamic legend was only available for Overview reports. 
  • Device Settings for Dexcom Devices - The Devices report now displays the device settings from Dexcom CGMs linked via the Dexcom cloud integration. 
  • Sleep Settings for Tandem Devices - The Devices report now displays the sleep schedule from Tandem devices in a table format. The table includes the schedule sleep time and days of the week. 
  • Glooko Mobile App Accessibility Improvements - The Glooko Mobile App now contains updated colors, text sizing, and touch target size to improve the user experience. 
  • Steps Graph on Glooko Mobile App - The Glooko Mobile App now contains a graph displaying Steps data synced to the user's Glooko account from a connected fitness or health app. The Steps graph is visible in Charts and Graphs, accessible by selecting Graphs by Date Range from the mobile app home screen. 
  • Average Values for Charts and Graphs on Glooko Mobile App - The Charts and Graphs section of the Glooko Mobile App now displays the average value of the chart data for the selected time frame. The average displays at the top right of the header. Previously, the header displayed a singular data point from the graph. 
  • Additional Settings Access in Glooko Mobile App - Additional settings and controls are now available from the Data Sharing menu in the Glooko Mobile App. Users may now control app permissions, such as bluetooth, camera, and microphone access, as well as data sharing options with third-parties, directly within the Glooko Mobile App. 
  • New Device Compatibility: 
    • ViCentra Kaleido insulin pump is now available for upload on the Glooko Uploader and Glooko Transmitter (UK & EU only). 
    • Taidoc TD-4255 (mg/dL & mmol/L) is now available for upload on the Glooko Uploader and Glooko Transmitter. 
    • Taidoc TD-4257 (mg/dL & mmol/L) is now available for upload on the Glooko Uploader and Glooko Transmitter. 
    • Taidoc TD-4285 (mg/dL & mmol/L) is now available for upload on the Glooko Uploader and Glooko Transmitter. 
    • Biosys VTrust TD-4279D (mg/dL & mmol/L) is now available for upload on the Glooko Transmitter. 
    • Menarini GlucoFix Tech GK (mg/dL & mmol/L) is now available for upload on the Glooko Transmitter. 
    • Beurer GL49 (mg/dL & mmol/L) is now available for upload on the Glooko Mobile App (Android-only) via bluetooth. 
    • Eversense CGM accounts may now be connected via the Glooko Mobile App for users in the UK & EU. For more information, please see our article How do I connect my Eversense account to Glooko?

Release Version 23.5 / Mobile 6.4

  • Remove Patients from Clinic for Professional Users - Professional-Admin users now have the option to remove a patient account from their clinic, allowing for better patient population management. For more information, please see our article How do I remove a patient account from my Glooko® clinic?
  • New In Clinic+ EHR integration workflow (US-Only) - Clinics utilizing a Glooko/EHR integration now have an available Check In button for patients within Glooko. This enables clinicians to send the data of patients with only cloud-connected devices to their EHR via their PDF or Flowsheets Statistics integration. For more information, please see our article How to Check in your Cloud-Connected Patients
  • Dynamic Report Legend for Multi-Day Reports (Web & PDF) - Users will now have a dynamic report legend displaying only the icons relevant to their data for all Glooko reports (via web and PDF) , allowing users to more effectively read and interpret their reports. Previously, the dynamic report legend was only available for the Daily Overview report. 
  • Display CGM Value for Bolus Calculation (Omnipod 5) - For users on the Omnipod 5 device, Glooko will now display the Use CGM value selected during bolus calculations on both the Pump Boluses table (Daily Overview PDF) as well as the tooltip for boluses on the Daily Overview graph on the Web App. 
  • Additional Pump Alarms for Tandem Devices - Additional pump alarms received from Tandem insulin pumps will now be visualized on the History tab within Glooko. For information on viewing pump alarms from devices, please see our article Where can I see the details of a patient's insulin pump or pen alarm in Glooko?
  • Enhanced Blood Pressure Visualization (Glooko Web) - The Blood Pressure visualization on the Summary page of the Glooko Web App will now display additional data, including the average value, systolic range, diastolic range, and data device source(s). For more information, please see our article Viewing Blood Pressure in Glooko. 
  • New Mobile App Onboarding Goals - Mobile App users are now provided two new onboarding goals: Log a Food and (for existing users) Sync existing device. Both onboarding goals assist new & existing users on navigating and utilizing the Glooko Mobile App. 
  • New Synching Status Indicators on the Glooko Mobile App - the Glooko Mobile App will now display status indicators informing the user when their diabetes data is being synced from the Glooko server, when their data has successfully synced to their app, and an error message if their data could not be synced successfully. These indicators assist end users in knowing when their mobile app data is up to date, particularly for users with cloud-connected devices. 
  • New Top Trends on Glooko Mobile App Home Screen (USA-only) - Mobile App users will now see their Top Trends on the home screen below their blood glucose data. For users without enough data to populate their Top Trends, this section will prompt the user to sync their diabetes device. Users may also select View All to navigate quickly to their Trends overview. 
  • New Device Compatibility: 
    • Accu-Chek Guide Solo (firmware 5.4.2) is now available for upload on the Glooko Transmitter and Glooko Uploader 
    • Embrace Talk is now available for upload on the Glooko Uploader. 
    • Menarini GlucoFix Tech GK (mmol/L) is available for upload on the Glooko Mobile App (Android/iOS)
    • Menarini Glucomen Areo GK (mmol/L & mg/dL) is available for upload on the Glooko Mobile App (Android/iOS)
    • Menarini Glucomen Areo GK (mg/dL) is now available for upload on the Glooko Transmitter via NFC. 
    • Embrace Wave+ is now available for upload on the Glooko Mobile App (Android/iOS)
    • Menarini GlucoLog for the GlucoMen Day Pump is now available for upload on Glooko via account integration (EU only). For more information on how to connect your GlucoLog account to Glooko, please see our article How do I connect my Menarini GlucoLog Web account to Glooko® account?

Release Version 23.4 / Mobile 6.3

  • Expanded Glooko Availability - Glooko is now available for users in the United Arab Emirates (UAE)!
  • Improved Insulin Visualization in the Glooko Web App - Insulin data available on the Summary page, Overview graphs, and Logbook now better define the source of the insulin. Tooltips on the Overview graphs now also display the insulin source data segmentation when hovering over insulin doses. For more information, please see How is my insulin data displayed in the Glooko® app?  Insulin is now grouped as: 
    • Combined Daily Dose: contains an overview of insulin data from both synced devices (pumps & pens) and manually entered insulin data
    • Insulin - Device: contains insulin synced from Insulin Pumps and Insulin Pens
    • Insulin - Manual: contains insulin data manually entered into the Glooko Mobile App or synced from a compatible blood glucose meter. 
  • Add Insulin from Blood Glucose Meters - Blood glucose meters which register insulin (such as the AccuChek Aviva Expert) will now have their meter-logged insulin entries display under the Insulin - Manual section in graphs on the Glooko Web and Mobile apps. 
  • Blood Pressure Visualization in the Glooko Mobile App - Blood pressure data synced to or manually-entered into the Glooko Mobile App now displays on its own card on the Summary page. The Blood Pressure card contains the most recent blood pressure reading, the blood pressure category designation, the timestamp of the reading, and the source of the reading. For more information regarding the blood pressure categorizations, please see Viewing Blood Pressure in Glooko®.
  • Weight Visualization in the Glooko Web App - Weight data synced to or manually-entered into the Glooko Mobile app now displays on its own card on the Summary page. the weight card displays the most recent weight entry, the timestamp of the entry, as well as the source of the entry. For more information, please see Viewing Weight in the Glooko® Web App
  • Dynamic Report Legend for One Day Overview Graph - When viewing the Daily Overview graph on the Glooko Web App, users will now have a dynamic report legend displaying only the icons relevant to their data, allowing users to more effectively read and interpret their reports.
  • Add Events from Daily Log on Glooko Mobile App - Glooko Mobile App users are now able to quickly add new events (such as food, medication, weight, etc.) from their Daily Log. Previously, users could only add new events from the home screen. For more information, please see How do I add events in the Glooko mobile app?
  • Updated Time in Range Visualization on the Glooko Mobile App - To align the Time in Range charts between the Glooko Mobile and Web apps, a user's BG/CGM data on the Mobile App home screen will now display their Time in Range as a bar chart. 
  • New Device Compatibility - 
    • Journeys Metabolic™ Biosense is now available to sync breath ketone readings (ACEs) to Glooko by integrating your Biosense account. Breath ketones (ACEs) will be visible on the Logbook report and the History tab. The Biosense integration is currently only available for users in the US and Canada. For more information, please see our article How do I connect my Journeys Metabolic™ Biosense account to Glooko?
    • Embrace Talk is now available for upload on the Glooko Transmitter via 3.5mm USB cable. 
    • Fora Diamond PRIMA/TD-4281 is now available for upload on the Glooko Transmitter and the Glooko Uploader via micro-USB cable. 
    • Bionime Rightest GM700SB is now available for upload on the Glooko Transmitter and Glooko Uploader via the manufacturer's serial USB cable. 
    • Menarini Glucomen Areo GK (mmol/L) is now available for upload on the Glooko Transmitter via NFC. 
    • Menarini GlucoFix Tech GK (mmol/L) is now available for upload on the Glooko Transmitter via NFC. 
    • Sanofi SoloSmart pen cap is now available for upload on the Glooko Mobile App (iOS/Android) via bluetooth (UK, Spain, and Germany only)

Release Version 23.3 / Mobile 6.2

  • Weight Visualization on Glooko Mobile App - Users are now able to see their manually-entered or device-synced weights on the home screen, in the Daily Log, and in the Charts & Graphs section of the Glooko Mobile App. For more information, please see our article Viewing Weight in the Glooko Mobile App. 
  • Email and Phone Bypass on Patient Creation - Clinics requiring email and phone number entry on new patient accounts are now able to bypass these fields during patient account creation. In order to bypass these fields, Professional users must select a bypass reason. Email and phone numbers may still be added to the patient account after account creation. 
  • Improved Insulin Visualization - Insulin data from different source devices (insulin pump, insulin pen, and manual entry) are now identified and labeled on separate cards in the Glooko Mobile App. This allows for better visualization of each device's usage. Total Daily Insulin remains visible above each card, and is the sum of each insulin source device. 
  • Additional Device Compatibility
    • Terumo Fit Smile is now available for upload on the Glooko Mobile App (Android-Only) via NFC. 
    • I-Sens No Coding1 Plus is now available for upload on the Glooko Mobile App (Android-Only) via Bluetooth. 
    • Acon On Call Sure Sync is now available for upload on the Glooko Mobile App (iOS-only) via Bluetooth. 

Release Version 23.2 / Mobile 6.1

  • Devices Tab Improvements - As part of our continued efforts to streamline new user onboarding and provide a better oversight of existing device connections, the Devices tab now provides segmentation of a user's diabetes device by Cloud-connected devices and manually uploaded devices. The Devices tab also now provides guidance for adding a new diabetes device by selecting Add Device. To learn more about the new add device workflow, please see our article Adding a New Diabetes Device from the Glooko Web App. 
  • Additional Device Compaptibility: 
    • Biochemical Systems VTrust/TD-4279D is now available for upload on the Glooko Mobile App (Android/iOS) via bluetooth
    • Ascensia Contour Plus One is now available for upload on the Glooko Mobile App (Android/iOS) via bluetooth
    • Omnipod DASH is available for cable upload via the Glooko Mobile App (Android-only)
    • Infopia FineTest Lite is now available for upload on the Glooko Uploader
    • Biochemical Systems Aria is now available for upload on the Glooko Uploader and Glooko Transmitter 
    • Taidoc TD-4289 is now available for upload on the Glooko Uploader and Glooko Transmitter
    • Aktivmed GlucoCheck Gold is now available for upload on the Glooko Uploader and Glooko Transmitter 
    • Diatesse XPER is now available for upload on the Glooko Uploader and Glooko Transmitter 

Release Version 23.1 / Mobile 6.0

  • Removal of 30-day waiting period on account deletion - Users who delete their Glooko account will now have their data immediately deleted from our servers. This allows users who need to re-register due to errors in demographic information to immediately reuse their preferred email address on a new Glooko account. 
  • Changes to System Mode row on Daily Overview Report - To improve the readability of our reports, System Mode rows for closed-loop insulin pumps will no longer display if there is no data from the insulin pump for the time range selected.
  • Glooko Mobile App Redesign - In order to improve the Glooko Mobile App experience for new and existing users, we are launching a redesign of the Mobile App interface! New and Existing users will now find a more intuitive on-screen experience with easier access to uploading devices, connecting with your care team and an overall smoother onboarding process. For a complete overview of the new Mobile App experience, please see our article Glooko Mobile App Overview. The key changes included in the redesign are: 
    • New Onboarding Goals: Similarly, users will find new onboarding direction on their Mobile App homepage. These Onboarding Goals provide users quick links to key functionality within the mobile app, including learning how to sync their device for the first time, linking to their healthcare provider, and more! 
    • New Add Care Team Button: Users are now able to quickly and easily view, manage, and add new ProConnect codes directly from their Home page on the Mobile App!
    • Quick Add Buttons for Manual Events: New quick buttons are available on the Home screen to allow for quick documentation of Food, Insulin, and Notes! 
    • Updated Charts & Graphs: The home page now includes updated charts and graphs, allowing users to review their most pertinent data from all of their diabetes devices directly from the homescreen! 
  • Additional Device Compatibility: 
    • Neon Diagnostic FineTest Lite Smart is now available for upload on the Glooko Mobile App (Android/iOS) via bluetooth. 
    • Nipro 4Sure Smart Duo is now available for upload on the Glooko Mobile App (Android/iOS) via bluetooth. 
    • Nipro 4Sure Smart is now available for upload on the Glooko Mobile App (Android/iOS) via bluetooth. 
    • Ascensia Contour Next is now available for upload on the Glooko Mobile App (Android/iOS) via bluetooth.
    • i-Sens CareSens Dual is now available for upload on the Glooko Mobile App (Android/iOS) via bluetooth. 
    • Accu-Chek Instant is now available for upload on the Glooko Mobile App (Android/iOS) via bluetooth. 
    • Eversense CGM may now be cloud-connected for wireless syncing for users in the EU. To learn how to connect your Eversense device to Glooko, please see our article How do I connect my Eversense account to Glooko?
    • Medtrum TouchCare System may now be cloud-connected for wireless syncing of your insulin and CGM data for users in Australia, Denmark, Sweden and the UK. 

Release Version 22.6

  • Expanded Special Character Options for Passwords - Users registering for a new Glooko account or editing an existing Glooko account password now have expanded special character options for selection. Users may now utilize at least one of the following special characters when setting their Glooko account password: ! @ # $ % ^ & *
  • Additional Device Compatibility: 
    • GlucoX/Taidoc TD-4183 is now available for upload on the Glooko Transmitter and Glooko Uploader
    • Acon On Call Sure is now available for upload on the Glooko Transmitter and Glooko Uploader
    • Acon On Call Sure Sync is now available for upload on the Glooko Transmitter and Glooko Uploader
    • Menarini GlucoMen Day is now available for wireless syncing by connecting your GlucoMen Day account to Glooko (select countries only). 

Release Version 22.5

  • Custom Target Blood Glucose Ranges for Clinic - For clinics with patient populations that require custom target blood glucose ranges, we have added the ability to define the Target BG Ranges at the clinic level. Previously, target ranges could only be changed per patient. Now, Professional-Admins will have the option to adjust the target BG ranges within their population from the clinic's settings. For more information, please see our article Setting Custom Target Blood Glucose Ranges. 
  • Additional Device Settings for Blood Glucose Meters - For users utilizing an Accu Chek Aviva Expert, Accu Chek Aviva Combo, Accu Chek Performa Combo, Accu Chek Aviva Insight, or Accu Chek Performa Insight devices, the following device settings are now available on the Devices tab in the web app and on the printed Devices PDF report, if configured on the device: 
    • General Settings
      • BG Unit 
      • Meal excursion
      • Active Timeout
      • Offset Timeout
      • Snack Limit
      • Bolus Advice (Accu Chek Aviva Combo and Accu Chek Aviva Insight only)
    • Health Events
      • Exercise 1
      • Exercise 2
      • Stress
      • Illness
      • Premenstrual
      • Customized 1, 2 and 3 (Accu Chek Aviva Insight only) 
    • Insulin:Carb Ratio
    • BG Target Range
    • Sensitivity (ISF, Correction)
  • Improved Support for Pregnancies - Glooko now offers additional features to assist healthcare providers who support pregnant patients. Healthcare providers are now able to set estimated due dates for patients, and the estimated week and day of the pregnancy will display as a patient tag on the patient list. Healthcare Providers will also be able to filter for patients with an active pregnancy from the patient list filters. For more information, please see our article Tracking Pregnancies in the Glooko Web App.
  • Professional Users may now be associated to multiple Glooko clinics - Professional users may now be associated with more than one ProConnect site using a single login. For more information, please see our article Logging into Multiple Clinic Sites.
  • Visualization of Calculated & Estimated Blood Glucose Values from CGMs - For CGM devices which segment their glucose value readings by estimated and calculated, Glooko has now added visual indicators to our graphs for estimated values. While calculated values will display color-coded as defined by the user's target BG range, any value considered estimated will display in grayscale on the report. 
  • Omnipod 5 Pod Expiration Alarm - Pod Expiration Alarms received from an Omnipod 5 device will now be visually displayed on the user's Glooko reports. 
  • CSV Export Improvements - We have added additional data to the CSV Exports based on user feedback. The CSV Export now includes the following additional information whenever a user exports their data to CSV: 
    • Their MRN (if available), Name, and the Time Interval of the export 
    • Improved granularity of insulin delivery, including the set basal amounts (units/hr), bolus volumes and bolus type 
    • The unit of measurement (mmol/L or mg/dL)
    • Exercise intensity (high, medium, or low)
    • The CSV export will now default to the last two weeks containing data 
  • Additional Device Compatibility:
    • Bioseven Linea D Oro is now available for upload via the Glooko Transmitter
    • FORA 6 Connect is now available for upload via the Glooko Transmitter
    • Medtronic 630G/640G/670G is now available for upload via the Glooko Transmitter using the Contour Next Link 2.4
    • Palmdoc 2 is now available for upload via the Glooko Transmitter
    • Wellion Leonardo GLU/KET is now available for upload via the Glooko Transmitter 
    • Wellion Galileo GLU/KET is now available for upload via the Glooko Transmitter
    • Terumo Fit Smile is now available for upload via the Glooko Uploader
    • Terumo Medisafe WITH is now available for upload on the Glooko Mobile App for Android users via NFC. 
    • OneTouch Reveal devices may now sync wirelessly by connecting your OneTouch Reveal account with Glooko

Release Version 22.4 

  • Expanded Glooko Availability - Glooko is now available for users in the Czech Republic!
  • New Tooltips for GMI Calculation on Summary Page - To improve understanding of the Glucose Management Indicator (GMI) visible on the Summary page for CGM users, a new tooltip may now be accessed by clicking the question mark icon (mceclip0.png) next to the statistic, providing insight into how the value is calculated. We have also reduced the required active CGM time from 14 days to 12 days, to ensure GMI calculation will display when reviewing data over a two week period. For more information on GMI and other related statistics, please see Navigating the Updated Summary View.
  • New History List on Glooko Web App - To allow for better review and analysis of events, the History list is now its own page on the Glooko Web App. To review the History list, simply select History along the header to view the expanded version of the widget, previously found on the Summary page. 
  • New Insulin Pump Tooltips on Logbook Report - Insulin pump users may now access tooltips when hovering over the icons for alarms, set/site changes, and reservoir changes. To view the tooltip, simply hover an associated icon on the Logbook report. The tooltip will include the timestamp of the event and indicate whether it is a Low Cartridge, Reservoir Hazard, Reservoir Change, or Site and/or Set Change, including any additional details received from the diabetes device. For more information, please see Where can I see the details of an insulin pump or pen alarm in Glooko? 
  • Pump Alarms added to the History list - Alarms from insulin pump & insulin pen devices are now displayed. In the history list, the alarms and alerts will indicate the originating device and provide a brief summary of the alarm or alert. For more information, please see Where can I see the details of an insulin pump or pen alarm in Glooko? 

Release Version 22.3 

  • 2 Step Verification Improvements - Professional users on accounts with 2 Step Verification enabled now have a choice between receiving their One Time Passcode via email or through an Authenticator app, such as Google Authenticator. Professionals will have the option to change their preferred verification method at any time from within their Glooko account. Similarly, Professional-Admins will have the ability to reset any Professional user’s preferred method of verification. For more information, please see our article How to use the 2-Step Verification feature in Glooko Population Tracker
  • New options for Patient Filtering on Population Tracker - A new category for patient filtering, Glooko Patient Account, is now available from the Filters option on the Population Tracker. When on your View Patients list, you are now able to filter your patient population by their account status. The available Glooko Patient Account filter options are:
    • Activated - indicates that the patient has logged into their Glooko account from home and may remotely sync their diabetes device 
    • Invite Pending - indicates a patient who has received an email invite to their Glooko account, but has not yet logged in from home 
    • Not Invited - indicates that the patient account has not received an invite to login to their Glooko account from home
      By utilizing these filters on your population tracker, you may identify those patients who are not engaging in remote syncing. To learn more about how to invite patients to begin using Glooko at home, please see our article Invite patients to join Glooko from the Patient List.
  • Sync Carbs from Blood Glucose Meters - For blood glucose meters which store carbs data on the device, these carbs will now be displayed on your Glooko reports whenever the device is synced via the Glooko Uploader or Glooko Transmitter.
  • New Device Compatibility:
    • Dexcom One Compatibility – Dexcom One devices may now be synced by connecting your Dexcom Account with Glooko.

Release Version 22.2 

  • Expanded Glooko Availability - Glooko is now available for users in Portugal 
  • Prime Detection for Smart Pens: For users utilizing an insulin smart pen, such as the NovoPen 6 and NovoPen Echo+, Prime Detection will now be enabled when syncing the smart pen. Glooko’s Prime Detection helps users identify potential prime doses. Users may select whether a dose was injected or primed at the time of injection or by editing the dose from the mobile app. Prime Doses will be excluded from insulin statistics and graphs, though the prime dose will be visible in the history from both the Web App and Mobile App.
  • CSV Export of Patient Data - It is now possible to export a patient’s diabetes data synced to Glooko through the use of the Export to CSV feature available in the Glooko Web App! The CSV export will include files containing the following information:
    • Manual data (events added from the mobile app) 
    • Alarms data 
    • BG device data 
    • Carbs data
    • CGM device data 
    • Insulin Data
      To learn more about how to use the CSV export feature, please see our article How can I export my diabetes data from Glooko?
  • Additional Device Settings for Insulin Pumps - For users of the Omnipod® Eros, Omnipod® DASH, or Tandem t:slim x2 (including those with Control IQ or Basal IQ), additional device settings are now available from the Device Settings tab and PDF report to improve a Healthcare Provider’s ability to review and assess existing pump settings without the need to view the actual device. For more information on the new settings available, please see our article Navigating the Device Settings View
  • Import Data from FreeStyle Libre 1, 2 and 3 - It is now possible for users of the FreeStyle Libre 1, FreeStyle Libre 2, and FreeStyle Libre 3 to import their diabetes data from the device via CSV! Users will first need to export their Libre data from LibreView, then import the file from the Glooko Web App. For more information on how to import data from the Freestyle Libre 1, 2, or 3 please see our article How to import your blood glucose data from an Abbott FreeStyle Libre 1, FreeStlye Libre 2, or FreeStyle Libre 3
  • Additional Device Compatibility: 
    • Terumo Medisafe WITH is now available for upload via the Glooko Uploader 
    • Ypsomed Mylife Aveo is now available for upload via the Glooko Uploader and Glooko Transmitter 
    • Beurer GL44 is now available for upload via the Glooko Uploader and Glooko Transmitter 
    • Beurer GL48 is now available for upload via the Glooko Uploader and Glooko Transmitter 
    • Beurer GL49 is now available for upload via the Glooko Uploader and Glooko Transmitter 
    • MicroTech Equil is now available for upload via the Glooko Uploader and Glooko Transmitter 
    • i-Sens TEE2+ is now available for upload via the Glooko Uploader and Glooko Transmitter
    • i-Sens No Coding Plus is now available for upload via the Glooko Uploader and Glooko Transmitter
    • OneTouch Ultra Plus Reflect is now available for upload via the Glooko Uploader and Glooko Transmitter
    • Caresense N Premier is now available for upload via the Glooko Uploader and Glooko Transmitter
    • Wellion Calla mini is now available for upload via the Glooko Uploader and Glooko Transmitter
    • GlucoRX Nexus Mini is now available for upload via the Glooko Uploader and Glooko Transmitter
    • Menarini GlucoFix Tech is now available for upload via the Glooko Uploader and Glooko Transmitter
    • Accu-Chek Spirit Combo (pump) is now available for upload via the Glooko Transmitter 
    • ForaCare Diamond Mini DM30 is now available for upload via bluetooth on the Glooko Transmitter 
    • ForaCare Fore GD40 BLE is now available for upload via bluetooth on the Glooko Transmitter 

Release Version 22.1 

  • Removal of 2-Step Verification toggle for individual Professionals - for professional accounts who have 2-Step Verification enabled, individual Professional users will no longer be able to disable 2-Step Verification for their own account. Professional-Admin users may still enable or disable 2-Step Verification for their clinic users as outlined in How to use the 2-Step Verification feature in Glooko® Population Tracker
  • Visualization of Basal-IQ system details for Basal-IQ users - Users who utilize the Basal-IQ feature on their Tandem pump may now see their system details when viewing their CGM data on the Summary page and the one day Overview report. To learn more, please see our article Visualization of Control IQ and Basal IQ events from Tandem t:slim X2
  • Ketone Visualization - Glooko has added visualization of ketone data, synced from compatible devices, to the Glooko Web App! You may learn more about viewing your ketones in the Glooko Web App by viewing our article Where can I see my ketone data in Glooko®?

Release Version 21.4.1
January 24, 2022

Professional Use

  • Updates to Billing Export - The user data export available for Population Health users includes additions and changes to data calculations: 
    • Sixteenth Day of Data (Update) - Previously, this column calculated the sixteenth day of data by calculating both in-clinic and remote uploads. This column is now titled Achieved 16 days of daily remote data in query range and returns a value of True or False dependent on remote uploads only. If the value is true, a second column, Date of 16th day of daily remote data, provides the date of the sixteenth day of data. 
    • # of Days with Data (Update) - Previously, these columns calculated days of SMBG, CGM, and Insulin data from both remote and in-clinic upload. The columns calculating days of SMBG, CGM, and Insulin data now only include days of remote data uploading. 
    • In-clinic uploads present in query range (New) - This new column returns a value of True or False if the user has an in-clinic upload during the query date range. 
    • Date of first in-clinic upload (New) - This new column displays the date of the first in-clinic upload, if the user has had an in-clinic upload during the query date range.
  • Additional Device Compatibility: 
    • Roche Aviva Combo - The Roche Aviva Combo may now be uploaded via both Glooko Transmitter and Glooko Uploader 
    • Nipro 4Sure Smart Duo - The Nipro 4Sure Smart Duo may now be uploaded via both Glooko Transmitter and Glooko Uploader
    • Nipro 4Sure Smart - the Nipro 4Sure Smart may now be uploaded via both Glooko Transmitter and Glooko Uploader 
    • i-Sens CareSens Dual - the i-Sens CareSens Dual may now be uploaded via both Glooko Transmitter and Glooko Uploader
    • Ascensia Contour Plus Blue -The Ascensia Contour Plus Blue may now be uploaded via both Glooko Transmitter and Glooko Uploader
    • Ascensia Contour Plus Elite - The Ascensia Contour Plus Elite may now be uploaded via both Glooko Transmitter and Glooko Uploader

Release Version 21.4

December 13, 2021

  • Professional User Account Activation - newly created Professional and Professional-Admin account users will no longer be prompted to accept patient-only consents to activate their account. 
  • Localized Unit of Measurement - newly created patient accounts will now default to the correct unit of measure, dependent on the following logic: 
    • Self-created patients: Patients who self-register for a Glooko account will have their unit of measure set to the default for their country of residence. 
    • Clinic-created patients: Patient accounts created by a clinic account will have their unit of measure set to the clinic's defined unit of measure. 
  • Additional data for Tandem Basal-IQ and Control-IQ users - Additional data views are now accessible for Basal-IQ and Control-IQ user accounts: 
    • Bi-hourly analysis of LGS/PLGS suspensions - Selecting Show More under the LGS/PLGS widget on the Summary page now displays a bi-hourly table detailing the percentage of time suspended as well as the number of suspension events for each bi-hourly segment. 
    • Additional Insulin Information - The insulin pie chart on the Overview graph for a 1-day time period will now detail the amount of scheduled basal insulin units (for Control-IQ users only). The Overview graph for a 1-day time period will now also include the number of units for both bolus and basal insulin on the insulin pie chart.
  • Updated Carb Display on Daily Overview - The Overview graph on the Glooko Web App now displays manually entered carbs and device synced carbs on their own row within the Carbs section. Carb entries entered within 10 minutes of each other will now be grouped together and each carb entry is visible within the tooltip by hovering over the value on the graph. 
  • Additional Device Compatibility: 
    • Ypsomed Mylife Cloud - It is now possible to connect a Mylife Cloud account to Glooko for wireless syncing. Note: The Ypsomed Mylife Cloud integration is only available in select countries. 
    • Abbott Freestyle Libre (Sweden and Norway only) - The Freestyle Libre may now be uploaded via both Glooko Transmitter and Glooko Uploader for users in Sweden and Norway
    • Abbott Freestlye Libre 2 (Sweden and Norway only) - The Freestyle Libre 2 may not be uploaded via the Glooko Uploader for users in Sweden and Norway

Release Version 21.3

August 31, 2021

  • Improved Activation Page Report - We’ve updated the activation page summary generated for unactivated patient accounts! When a PDF is generated in-clinic for a patient who has yet to activate their Glooko account at home, the activation page includes a summary of their blood glucose values (from both CGM & BG devices), an overview of the Glooko mobile app, and instructions for activating and ProConnecting their Glooko account (via QR code or Activation Code). For more information, please see our article What is the Activation Page report?
  • Data Blinding for Clinical Research Participants - Studies that now require data to be blinded for participants is now supported within the Glooko mobile app (iOS & Android)! The mobile app can now be configured to hide device data, graphs, and charts for participants in clinical research studies.

Release Version 21.2.1

July 20, 2021

Release Version 21.2 

June 24, 2021

  • Updated Summary View: There are a number of enhancements added to the Summary View. To learn more, please see Navigating the Updated Summary View
    • AGP Graph - (CGM Only) The AGP graph has been added to the Summary view for CGM users. The AGP graph is still accessible via the Overlay view. Currently, the AGP graph will only be visible for Control IQ users. The AGP will be available for all CGM users soon!
    • Standardized Time in Range Statistics: Based on the ATTD Congress panel's latest consensus, we have updated our Time in Range statistics to reflect the new 5-tiered approach. The new ranges are: Very Low, Low, Target Range, High, Very High
    • GMI (Glucose Management Indicator): (CGM-only) Previously known as "estimated A1C" or "eA1C", GMI has been added to the Summary statistics for CGM users. Click here to learn more about GMI. 
    • CV (Coefficient of Variation): (CGM-only) CV stats have been added to the summary view statistics. The CV can still be found on the Overlay graphs. 
    • Low Glucose Suspend Statistics for Control IQ -  Control IQ users can now view the LGS (low glucose suspend) statistics that have been previously available for Basal IQ users. The LGS stats include: 
      • Average time suspended/day
      • Average suspensions/day 
      • Average suspensions/time of day 
  • New Week View PDF report: A new Week View report is available, allowing for up to 4 days of data (glucose, carbs, & insulin) to be visualized on a single sheet of paper. Individual day stats are also included at the bottom of each day. For more information, please see Week View PDF Report.
  • Updated Device Settings: The Devices tab has now been updated to provide a broader overview of the devices connected to their account and their corresponding settings. Tabs now represent each device and historical device settings can be accessed (up to 8 past settings). For more information, please see Navigating the Device Settings View.
    • Device Settings PDF Printout: The Device Settings PDF printout will include the most recent set of settings per device. 
  • New Population Tracker Patient Flags: The Patient list now as a new column, Flags, which will show next to patients who satisfy certain at-risk criteria. Click on each of the new flag types below to learn more: 
  • New Population Health Custom Cohorts: In addition to the new patient flags, a user can also create custom flags based on their own at-risk criteria. To learn more about this feature, visit Population Health: Custom Cohorts.
  • New Additional Patient Filters: The filter patients widget on the Patient List now allows for filtering based on both the new Glooko flags as well as any custom flags a user has created. 
  • New Device Support - OneTouch Verio Reflect: The OneTouch Verio Reflect can now be synced to Glooko via the Apple Health integration. To learn more, see How do I sync my LifeScan OneTouch Verio Flex, Verio Reflect, or Verio Sync meter with Glooko® via Apple Health? (iOS)
  • Bug Fixes & Improvements:
    • Control IQ: Release includes fixes for intermittent reports of missing system mode data and syncing issues 

Release Version 20.7

DECEMBER 17, 2020

  • Glooko Care Programs: Care Programs make it easy to onboard patients into RPM programs by allowing clinicians to share targeted educational resources with patients and best practices for how to use Glooko to help with their diabetes therapy regimen. 
  • Zip Code is now required when registering a new patient. By entering this data, patients will be invited to view and sync their diabetes data from home using their free Glooko account. 
  • Single Sign-On now available for your clinic!
    • Contact Glooko to enable Single Sign-On (SSO) for your clinic
  • New Device Support! We’re proud to announce the latest set of devices compatible with the Glooko platform. Learn more at glooko.com/compatibility
    • Abbott Precision Xceed - Uploader, Transmitter
    • Accu-Chek Active - Uploader, Transmitter
    • Accu-Chek Compact - Transmitter
    • Accu-Chek Insight - Uploader, Transmitter
    • Accu-Chek Performa Insight - Uploader, Transmitter
    • Accu-Chek Instant S - Transmitter
    • Ascensia Contour Fit - Uploader, Transmitter
    • Ascensia Contour TS - Uploader, Transmitter
    • Glucomen LX2 - Uploader, Transmitter
    • GlucoRx HCT & Ketone - Transmitter
    • GlucoRx Q - Uploader, Transmitter
    • Menarini GLUCOCARD SM - Transmitter
    • OneTouch Ultra - Uploader, Transmitter
    • OneTouch UltraEasy - Uploader, Transmitter
    • Wellion Calla Light - Transmitter


Release Version 20.6

OCTOBER 12, 2020

  • Two-Factor Authentication (2FA) now available for your clinic!
    • Enable 2FA using one-time passwords sent via email for increased security.
  • Carb values entered into CGM devices are now included in charts and graphs.
  • Enhanced patient onboarding:
    • If you upload a diabetes device in-clinic, add the patient's email address to allow the patient to activate his or her account in the Glooko mobile app and begin using Glooko remotely.


Release Version 20.5.1

SEPTEMBER 8, 2020

  • New device support! We're proud to announce the latest set of devices compatible with the Glooko platform. Learn more at glooko.com/compatibility.
    • OneTouch Verio Reflect - Uploader (PC), Transmitter
    • Accu-Chek Mobile U1 - Uploader (PC/Mac), Transmitter
    • GlucoRx Nexus - Uploader (PC/Mac), Transmitter
    • OneTouch Select Plus - Uploader (PC/Mac), Transmitter
    • i-SENS Caresens BGM/TEE2 - Uploader (PC/Mac), Transmitter


Release Version 20.5

JULY 30, 2020

  • Enhanced security functionality, including the ability to configure password requirements for professional users.
  • Quickly see if your patient's blood glucose meter time is set incorrectly, or if we detect a potential time/date discrepancy with the data on the device.
  • Easily view titration programs for patients enrolled in a Mellitus Health digital therapeutics program.
  • New device support! We're proud to announce the latest set of devices compatible with the Glooko platform. Learn more at glooko.com/compatibility.


Release Version 20.4.2

JUNE 16, 2020


Release Version 20.4.1 

JUNE 4, 2020

  • New device support! We're proud to announce the latest set of devices compatible on the Glooko platform. Learn more at glooko.com/compatibility.
    • ACON Laboratories On Call
      • Express - Android, iOS, Uploader (PC/Mac)
      • Express II - Android iOS, Uploader (PC/Mac)
      • Express Voice - Android, iOS, Uploader (PC/Mac)
      • Express Mobile - Android, iOS
    • Roche Accu-Chek
      • Instant - iOS, Uploader (PC/Mac), Transmitter


Release Version 20.4 

May 18, 2020

  • We've made it easier to capture data in your electronic health record (EHR) system while working with Glooko!
    • With our new Copy Key Stats feature enabled, your clinic can easily copy key clinical statistics from Population Tracker and paste them directly into an EHR system.
    • Using Glooko's HL7 and FHIR-compatible Statistics API, clinics can automatically store blood glucose (BG), continuous glucose monitor (CGM) and insulin data in an EHR flowsheet.
  • Onboarding hundreds or thousands of new patients? The Glooko API has you covered.
    • Automate the process of creating new patient accounts, connecting patients to your clinic and inviting patients to complete onboarding via email.


Release Version 20.3 

APRIL 28, 2020

  • Our new Mellitus Health integration enables healthcare providers to prescribe digital therapeutics for insulin titration. Mellitus Health's FDA-cleared Insulin Insights™ software makes precision insulin dosing recommendations in seconds, enabling clinicians to optimize insulin regimens using all types of insulin.
  • California Consumer Privacy Act (CCPA) privacy enhancements for all users during the registration process.
  • Optimized data syncing with CGMs
  • New device compatibility:
    • New Bluetooth-enabled devices:
      • GlucoCard Shine Connex (Android, iOS, Uploader, Transmitter)
      • ReliOn Premier Blu (Android, iOS, Uploader, Transmitter)
    • New Bluetooth adapter (MeterSync Blue) enabled devices:
      • GlucoCard Shine Express (Android, Uploader, Transmitter)
      • GlucoCard Shine XL (Android, iOS, Uploader, Transmitter)
      • ReliOn Premier Voice (Android, iOS, Uploader, Transmitter)
      • ReliOn Premier Classic (Android, iOS, Uploader, Transmitter)


Release Version 20.1

FEBRUARY 5, 2020

  • Glooko is excited to support the visualization of Basal IQ events from Tandem T:Connect. The low glucose suspend (LGS) and predictive low glucose suspend (PLGS) events highlight when insulin delivery was suspended in order to avoid hypoglycemia
  • Providers can view aggregate level details on patient adherence and Basal IQ events directly on the Glooko Population Tracker and exportable PDF reports. When applicable, LGS/PLGS data is present, viewed from the following pages:
    • Patient Summary
    • Patient Graphs (Calendar: Default view and Day view)
  • Glooko now enables the integration of data from multiple device types, including blood glucose (BG) meters, continuous glucose monitors (CGMs), insulin pumps and Smart Pens to Apple Health. Once enabled, iPhone users can track blood glucose readings and insulin doses within Apple Health.
  • We are excited to offer the new Voice Add feature for food tracking, making it easier for your patients with diabetes to track nutrition. Users can easily enter and track their nutrition data by speaking into the Glooko mobile app, with access to our nutrition database of more than 500,000 items. This new feature is available on both iOS and Android devices

 

MKT-0200 06 08/20

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