A private browser window, also known as an incognito window in some browsers, may be requested by Glooko® Support in order to troubleshoot a reported issue.
For users in Norway and Sweden, a private browser window will be required to ensure the successful connection with Abbott LibreLink.
To learn how to open a private browsing window, please follow the instructions for your internet browser below.
Google Chrome
- Open the browser's menu
- Select New Incognito window
Microsoft Edge
- Select the browser's menu
- Select New InPrivate window
Mozilla Firefox
- Open the browser's menu
- Select New private window
Safari
- Open the browser's menu
- Select New Private Window
Opera
- Windows: Menu > New private window
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Mac: File > New Private Window