How do I sync my Dexcom CGM with Glooko® via Apple Health? (iOS)

You can sync glucose readings from your Dexcom continuous glucose monitor (CGM) with your Glooko mobile app via Glooko’s integration with Apple Health! Apple Health syncs readings from your Dexcom CGM three (3) hours after each glucose reading occurs. Once the glucose data is available in Apple Health, it is automatically available in your Glooko account.

NOTE: You only need one connection from Dexcom to Glooko, so if you already have your Dexcom Cloud account connected to Glooko, please disconnect your Dexcom Cloud account before connecting via Apple Health.

In this article, you can learn how to:



Connect a Dexcom G4 Platinum with Share CGM via Apple Health

Before getting started, you will need:

  • The Glooko mobile app (iOS)
  • Apple Health app
  • Dexcom Share2 app

Step 1: Configure the Dexcom Share2 mobile app

NOTE: If you have questions or experience issues while configuring your Dexcom app, please contact Dexcom Support.

  1. In your Dexcom G5 or G6 mobile app, access the menu > Settings.
  2. Select Health.
  3. Tap Enable to enable sharing CGM data with the Health app.
  4. On the Health Access screen, toggle the option for Blood Glucose to the right (on).
  5. Tap Done.

Step 2: Connect your Dexcom account to your Glooko mobile app

  1. In your Glooko mobile app, tap Sync at the top-right of the screen.
  2. From the Sync menu, add and/or select the device you would like to sync.
    • If your device is listed, tap Sync beside the name of the device you would like to sync.
    • If your device is not listed:
      • Tap Add Device.
      • Tap to place a checkmark (checkmark.png) beside Continuous Glucose Monitors, then tap Continue.
      • Tap to place a checkmark (checkmark.png) beside the device you would like to sync, tap Done, then tap Add at the bottom of the screen.

        NOTE: After adding your device, you can complete the setup process at a later time by tapping Set Up beside the device on the Sync menu.
      • Next, tap Sync beside the name of the device you would like to sync.
  3. You will automatically be taken through an in-app syncing tutorial. Tap Next and follow the on-screen prompts to complete this process and connect your account. 
    • During the tutorial, you will be redirected to the Apple Health app to enable data sharing. To enable Glooko to access your blood glucose data from Apple Health, toggle the option for Blood Glucose to the right (on).
    • Once the tutorial completes, the connection for Dexcom data sharing through Apple Health is established.


Connect a Dexcom G5 or G6 CGM via Apple Health

Before getting started, you will need:

  • The Glooko mobile app (iOS)
  • Apple Health app
  • Dexcom G5 or G6 mobile app

Step 1: Configure the Dexcom G5 or G6 mobile app

NOTE: If you have questions or experience issues while configuring your Dexcom app, please contact Dexcom Support.

  1. In your Dexcom G5 or G6 mobile app, access the menu > Settings.
  2. Select Health.
  3. Tap Enable to enable sharing CGM data with the Health app.
  4. On the Health Access screen, toggle the option for Blood Glucose to the right (on).
  5. Tap Done.

Step 2: Connect your Dexcom account to your Glooko mobile app

  1. In your Glooko mobile app, tap Sync at the top-right of the screen.
  2. From the Sync menu, add and/or select the device you would like to sync.
    • If your device is listed, tap Sync beside the name of the device you would like to sync.
    • If your device is not listed:
      • Tap Add Device.
      • Tap to place a checkmark (checkmark.png) beside Continuous Glucose Monitors, then tap Continue.
      • Tap to place a checkmark (checkmark.png) beside the device you would like to sync, tap Done, then tap Add at the bottom of the screen.

        NOTE: After adding your device, you can complete the setup process at a later time by tapping Set Up beside the device on the Sync menu.
      • Next, tap Sync beside the name of the device you would like to sync.
  3. You will automatically be taken through an in-app syncing tutorial. Tap Next and follow the on-screen prompts to complete this process and connect your account. 
    • During the tutorial, you will be redirected to the Apple Health app to enable data sharing. To enable Glooko to access your blood glucose data from Apple Health, toggle the option for Blood Glucose to the right (on).
    • Once the tutorial completes, the connection for Dexcom data sharing through Apple Health is established.

If you have any issues connecting your Dexcom CGM data via Apple Health, please contact our Support Team.
 

*Please note: The Dexcom integration is currently only available in the U.S.

Was this article helpful?
2 out of 3 found this helpful
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.