Having the wrong time or date on your Glucocard Vital/ReliOn Prime meter can cause issues when trying to sync with Glooko. By following a few easy steps, you can make sure your data is there when you expect it to be.
In order to change the date and time on your Glucocard Vital/ReliOn Prime meter, simply follow the below instructions.
Step 1: Turn on the meter
- Press the On/Off button to turn the meter on. The full screen appears briefly. The meter then displays the time, date, unit of measurement, and the insert test strip symbol.
Step 2: Enter set-up mode
- Press and hold down the On/Off button for more than 2 seconds to enter the set-up mode.
Step 3: Set the time format
- The time can be displayed in either 24-hour format or 12-hour format with AM and PM.
- The meter displays the current time format. To change format, press either the Back or Forward button. Press the On/Off button to select the time format.
- The date format then appears on the display.
Step 4: Set the date format
- The date format can either be displayed as month/day (01/31) or day/month (31/01).
- The meter displays the current format. To change format, press either the Back or Forward button. Press the On/Off button to select the date format.
- The hour setting then flashes on the display.
Step 5: Set the hour
- Press and release the Back or Forward button to change the hour. Hold the Back or Forward button down to scroll through quickly.
- When the correct hour is displayed, press the On/Off button.
- The minute setting then flashes on the display.
Step 6: Set the minute
- Press and release the Back or Forward button until the correct minute appears. Hold the Back or Forward button down to scroll through quickly.
- When the correct minute is displayed, press the On/Off button. The month setting then flashes on the display.
Step 7: Set the month (If day/month format is selected then Step 7 will set day)
- Press and release the Back or Forward button until the correct month appears. Hold the Back or Forward button down to scroll through quickly.
- When the correct month is displayed, press the On/Off button.
- The day setting then flashes on the display.
Step 8: Set the day (If day/month format is selected then Step 8 will set month)
- Press and release the Back or Forward button until the correct day appears. Hold the Back or Forward button down to scroll through quickly.
- When the correct day is displayed, press the On/Off button.
- The year setting then flashes on the display.
Step 9: Set the year
- Press and release the Back or Forward button until the correct year appears. Hold the Back or Forward button down to scroll through quickly.
- When the correct year is displayed, press the On/Off button for two seconds to exit set up mode.