How do I install the Glooko® Uploader?

The Glooko Uploader is an easy-to-use tool to sync your diabetes device data when you need it. In order to use the Glooko Uploader, you will need to complete a quick installation process.

I am a:



Patient

In order to access the MyGlooko Dashboard and download the Glooko Uploader software, you will need to have a Glooko account. Learn how to create an account here.

You can also contact Glooko Support for assistance in creating an account.


Step 1: Sign into your MyGlooko Dashboard:

First, go to my.glooko.com in your web browser.

  • Enter your Email Address and Password.
  • Tap Sign In.


Step 2: Download the Glooko Uploader installation file:

 After logging into your MyGlooko Dashboard, you will need to download the installation file.

  • Click Settings.
  • Scroll to the bottom of the page and click Get Glooko Uploader.
  • You will be taken to a screen with options to install the Glooko Uploader on a Mac or PC. Select your Operating System to download the installation file.
  • After the installation file is downloaded, you will need to locate the file and run that file.
    • If you are using a PC: Look in your Recent Downloads folder.
    • If you are using a Mac: Look in your Downloads folder in Finder.

Once you’ve located the file, double-click on it and follow the installation instructions on the screen.

You will be required to restart your computer at the end of the installation process.



Healthcare Provider

In order to use the Glooko Uploader software, you will need a Glooko Provider account and a subscription that supports the Glooko Uploader. You will also need a specific link to download the Glooko Uploader. 

Please contact Glooko Support for any questions or assistance.

Have a link to install? Follow the instructions below: 

  • Click on the link that was provided.
  • Next, you will be taken to a screen with the option to install the Glooko Uploader on a Mac or PC. Select your Operating System to download the installation file.
  • After the installation file is downloaded, you will need to locate the file and run that file.
    • If you are using a PC: Look in your Recent Downloads folder.
    • If you are using a Mac: Look in your Downloads folder in Finder.

Once you’ve located the file, double-click on it and follow the installation instructions on the screen.

You will be required to restart your computer at the end of the installation process.

NOTE: You will need administrative access to install the Glooko Uploader.


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