How do I install the Glooko® Uploader?

The Glooko Uploader is an easy-to-use software tool that allows you to sync diabetes device data to the Glooko web app. In order to use the Glooko Uploader, you will need to complete a quick installation process.

To get started, select your user type:



Install the Glooko Uploader (Patient)

In order to access the Glooko web app and download the Glooko Uploader software, you will need to have a Glooko account. To learn how to create an account, see How do I create and access my Glooko® account?

You can also contact Glooko Support for assistance creating an account.

Step 1: Sign into the Glooko web app

  1. Go to my.glooko.com in your web browser.
  2. Enter your Email Address and Password.
  3. Click Sign In. You will be routed to your Glooko account.

Step 2: Download the Glooko Uploader installation file

After logging into your Glooko account on the web, you will need to download the installation file.

To download the installation file:

  1. Click Settings at the top-right of the screen.
  2. Scroll to the Apps & Devices section at the bottom of the page and click Get Glooko Uploader.
  3. You will be routed to a screen with options to install the Glooko Uploader on a Mac or PC. Select your Operating System to download the installation file.
  4. After the installation file is downloaded, you will need to locate the file and run that file.
    • If you are using a PC: Look in your Recent Downloads folder.
    • If you are using a Mac: Look in your Downloads folder in the Finder app.

Once you’ve located the file, double-click on it and follow the installation instructions on the screen.

You will be required to restart your computer at the end of the installation process.



Install the Glooko Uploader (Healthcare Provider)

In order to use the Glooko Uploader software, you will need a Glooko Provider account and a subscription that supports the Glooko Uploader. You will also need a specific link to download the Glooko Uploader. Please contact Glooko Support for assistance.

Have a link to install? Follow the instructions below: 

  1. Click on the link that was provided.
  2. Next, you will be taken to a screen with the option to install the Glooko Uploader on a Mac or PC. Select your Operating System to download the installation file.
  3. After the installation file is downloaded, you will need to locate the file and run that file.
    • If you are using a PC: Look in your Recent Downloads folder.
    • If you are using a Mac: Look in your Downloads folder in the Finder app.

Once you’ve located the file, double-click on it and follow the installation instructions on the screen.

You will be required to restart your computer at the end of the installation process.

NOTE: You will need administrative access to install the Glooko Uploader.


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