More support topics
User Guides
Training Videos
Getting Started
Syncing your Diabetes Data
- How do I connect my Menarini GlucoMen Day Cloud account to Glooko?
- How do I connect my OneTouch Reveal® Account to Glooko®?
- How to import your blood glucose data from an Abbott FreeStyle Libre 1, FreeStyle Libre 2, or FreeStyle Libre 3
- How do I connect my Ypsomed mylife Cloud account to Glooko®?
- Linking your Medtronic MiniMed 6 Series pump to your Contour Next Link 2.4
- How do I sync my diabetes data with Glooko®?
Sharing your Glooko Data
Navigating the Glooko Mobile and Web Apps
- Where can I see my ketone data in Glooko®?
- How can I export my diabetes data from Glooko?
- Why are my Patterns, Best Days, and Comparisons blank in my Glooko® Mobile App?
- Why are my device setting basal rates different than the basal delivered on the logbook?
- Visualization of Control IQ and Basal IQ events from Tandem t:slim X2
- How do I use voice capture to log foods in the Glooko® mobile app?
Frequently Asked Questions
- Where can I see the details of an insulin pump or pen alarm in Glooko?
- What is Prime Detection?
- How do I delete my Glooko® account?
- Why am I receiving "Foreground Service Channel" notifications on my Android mobile device?
- What does device time offset mean?
- Why does my device time offset display as 'N/A'?
Troubleshooting
- Why am I receiving an error code B2, B16 eller B101 on the Glooko® Uploader?
- Why am I receiving an error code B31 on the Glooko® Uploader?
- Why am I receiving an error code B24 when uploading my Omnipod DASH™ on the Glooko® Uploader?
- Why am I receiving an error code B0 or B1 on the Glooko® Uploader?
- I'm having trouble syncing my NFC device via the Glooko® mobile app
- Duplicate carb data appears following Omnipod® PDM upload