How do I create and access my Glooko® account?

Welcome to Glooko - we're excited you're here!

Getting started with Glooko is easy. Once you've created a Glooko account, you can access it on your mobile device or on the web.

In this article, you can learn how to:


 

Create and access your Glooko account on iOS

Start by opening the Glooko app on your iOS device. (Don't have the Glooko app installed? Click here!)

From the Glooko mobile app on iOS:

  1. Tap Register.
  2. Enter your first name, last name, date of birth, country of residence and phone number (optional). 
  3. Select if you'd like to receive SMS messages from the app (a phone number is required).
  4. Tap Next.
  5. Enter your email address and a password. Your password must be a minimum of eight characters and include at least one number and one special character.
  6. Enter your code (if applicable). This would have been provided by your healthcare provider or other organization.
  7. Tap Next.
  8. Select if you agree to Glooko's Privacy Policy, Terms of Use and marketing communications (optional).
  9. Tap Register
  10. Next, select your type of diabetes and tap Continue.
  11. Select the amount of time since your diagnosis and tap Continue.
  12. Select your diabetes therapy method(s) and tap Continue.
    • On the screen(s) that follow, you will be prompted to provide additional details about your therapy method(s).
  13. Next, select your type(s) of diabetes device(s) and tap Continue.
    • On the screen(s) that follow, you will be prompted to provide additional details about your diabetes device(s), and you will be taken through a tutorial for connecting each of these to your Glooko account.
  14. After you have completed the setup process, you will be routed to the Home screen on your Glooko mobile app. Now you're ready to start using Glooko!

To access your Glooko account on your iOS device in the future, you can simply open the Glooko mobile app, tap Log In and enter your login information.


 

Create and access your Glooko account on Android

Start by opening the Glooko app on your Android device. (Don't have the Glooko app installed? Click here!)

From the Glooko mobile app on Android:

  1. Tap Register.
  2. Enter your first name, last name, date of birth, country of residence and phone number (optional). 
  3. Select if you'd like to receive SMS messages from the app (a phone number is required).
  4. Tap Next.
  5. Enter your email address and a password. Your password must be a minimum of eight characters and include at least one number and one special character.
  6. Enter your code (if applicable). This would have been provided by your healthcare provider or other organization.
  7. Tap Next.
  8. Select if you agree to Glooko's Privacy Policy, Terms of Use and updates/marketing communications (optional).
  9. Tap Register
  10. Next, select your type of diabetes and tap Continue.
  11. Select the amount of time since your diagnosis and tap Continue.
  12. Select your diabetes therapy method(s) and tap Continue.
    • On the screen(s) that follow, you will be prompted to provide additional details about your therapy method(s).
  13. Next, select your type(s) of diabetes device(s) and tap Continue.
    • On the screen(s) that follow, you will be prompted to provide additional details about your diabetes device(s), and you will be taken through a tutorial for connecting each of these to your Glooko account.
  14. After you have completed the setup process, you will be routed to the Home screen on your Glooko mobile app. Now you're ready to start using Glooko!

To access your Glooko account on your Android device in the future, you can simply open the Glooko mobile app, tap Log In and enter your login information.


 

Create and access your Glooko account on the web

Start by opening up a web browser.

  1. Go to join.glooko.com.
  2. Enter your email address, password, first name, last name, country of residence, phone number (optional) and birthdate.
  3. Select if you'd like to receive text messages from Glooko (a phone number is required).
  4. Enter your code (if applicable). This would have been provided by your healthcare provider or other organization.
  5. Select if you agree to Glooko's Privacy Policy, Terms of Use and updates/marketing communications (optional).
  6. Click Register
  7. On the next screen (Select Your Devices), select your mobile and diabetes devices, then click Next.
  8. Review your sync compatibility, then click Next.
  9. Registration is complete! The last screen provides links for downloading the Glooko mobile app and Glooko Uploader.
  10. Go to my.glooko.com in your web browser to access your account. Now you're ready to start using Glooko!


To access your Glooko account on the web in the future, you can go to my.glooko.com in your web browser, enter your login information and click Sign In.

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