How do I connect my Omnipod DASH™ Cloud account to Glooko®?

You can easily connect your Omnipod DASH™ Cloud account to your Glooko account to automatically sync your diabetes data to Glooko once every 24 hours.

NOTE: You must be using a cloud-compatible (Build 51 or later) Omnipod DASH™ PDM in order to sync your data via a DASH™ Cloud account. If this is a new device, you must also first record basal data on your PDM before Glooko can establish a connection.

In this article, you can learn how to:



Connect your DASH™ Cloud account via the Glooko mobile app

NOTE: Before connecting your DASH™ Cloud account to your Glooko account, you will need to connect your DASH™ PDM to Wi-Fi.  To do so, navigate to Settings > PDM Devices > Wi-Fi on your device and toggle the Wi-Fi option on.

To connect your DASH™ Cloud account:

  1. Open the Glooko app on your mobile device.
  2. Tap Sync at the top-right of the screen.

    mobile-sync-2.png
  3. Tap New Device.

    mobile-newdevice-2.png
  4. Tap to place a checkmark (checkmark.png) beside Insulin Pumps, then tap Continue.
  5. Tap to place a checkmark (checkmark.png) beside Omnipod DASH™ Cloud, then tap Add.
  6. Tap Connect, enter your PodderCentral™ login information, then tap Log In.
    • If you do not have a PodderCentral™ account, you can create a new account below.
    • If you have any issues logging into your PodderCentral™ account, reach out to Insulet Customer Support.
  7. Follow the on-screen prompts to create and/or connect your account.
    • You will be prompted to enter your DASH™ PDM serial number, which can be found on the back of your device or in the Settings > About section on your device.
    • You will be prompted to agree to the terms and conditions and to sharing your data with Glooko. 

NOTE: After completing this process, your DASH™ Cloud account status will display as "Pending" for approximately five (5) minutes while Glooko establishes a connection with your account. Once your account is connected, the status will change to "Active."



Connect your DASH™ Cloud account via the Glooko web app

NOTE: Before connecting your DASH™ Cloud account to your Glooko account, you will need to connect your DASH™ PDM to Wi-Fi.  To do so, navigate to Settings > PDM Devices > Wi-Fi on your device and toggle the Wi-Fi option on.

To connect your DASH™ Cloud account:

  1. Go to my.glooko.com in your web browser, and log into your Glooko account.
  2. Click the drop-down menu at the top-right of your Glooko web app, then select Settings

    update-profile-patient-1.png
  3. Scroll down to the Apps & Devices section and click Connect to DASH™ Cloud.

    dash-cloud-1.png
  4. Click Connect, enter your PodderCentral™ login information, then click Log In.
    • If you do not have a PodderCentral™ account, you can create a new account below.
    • If you have any issues logging into your PodderCentral™ account, reach out to Insulet Customer Support.
  5. Follow the on-screen prompts to create and/or connect your account.
    • You will be prompted to enter your DASH™ PDM serial number, which can be found on the back of your device or in the Settings > About section on your device.
    • You will be prompted to agree to the terms and conditions and to sharing your data with Glooko. 

NOTE: After completing this process, your DASH™ Cloud account status will display as "Pending" for approximately five (5) minutes while Glooko establishes a connection with your account. Once your account is connected, the status will change to "Connected." 


Need to disconnect your DASH™ Cloud account? Please contact Insulet Customer Support.
 

*Please note: The Omnipod DASH™ Cloud integration is currently only available in the U.S.

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