How do I sync with my ReliOn or GLUCOCARD meter? (Glooko v4.0+)

How to Sync a Relion or Glucocard Meter to Glooko

This is a step-by-step guide to downloading your Relion or Glucocard meter using the Glooko MeterSync Blue. For tutorial videos, scroll down to the bottom of this article.

Before you get started, you will need: Glooko MeterSync Blue, Cable Connectors

To upload data from a ReliOn or Glucocard Meter using the MeterSync Blue:

  • Navigate to the Sync Menu by tapping on the home screen or going to Profile > Devices > My Devices.

  • If your blood glucose meter is listed, tap on the ReliOn or Glucocard Meter Name. If it is not, tap New Device. On the next screen, tap Meters, select your meter from the list, then tap Done.

  • Your device will now be listed on the Sync Menu. Tap on the Meter Name.

    • If you have not yet paired your MeterSync Blue, you will be required to pair it to Glooko. Tap Pair to proceed.

  • You now have the option to watch a tutorial video for the selected meter. This will demonstrate how to put the meter in data transfer mode. We’ve also listed below how to place this meter into data transfer mode.

    • Press the play button.

    • If you have watched the sync tutorial video or if you’re already familiar with how to sync your meter, click on I know how to sync.

    • You can disable the tutorial video by toggling Always show this message button to OFF (white)​

 

Relion or Glucocard Meter Data Transfer Mode Instructions

  • 1) Plug one end of the meter connector into the audio port of the MeterSync Blue.

  • 2) Attach the 2.5 mm adapter to the other end of the meter connector and then plug the unit into the ReliOn or GLUCOCARD meter.

  • 3) Turn the MeterSync Blue ON by pressing down on the blue power button for one second.

    • A blinking, green LED light signals that the device is ON.

  • Once you have placed your meter in Data Transfer Mode, tap Sync.

    • The Sync button will be green if your MeterSync Blue is connected to Glooko.

    • The Sync button will be gray if your MeterSync Blue is not connected to Glooko – ensure that the MeterSync Blue is ON

    • The green light on the MeterSync Blue will turn blue and rapidly blink while the download is in progress.

    • When the download is complete, the MeterSync Blue will turn OFF on its own.

 

 

 

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