How do I sync my Arkray GlucoCard or ReliOn meter with Glooko®?

You can easily sync your Arkray GlucoCard or ReliOn blood glucose (BG) meter with the Glooko mobile or web app so that your data is available in your Glooko account!

In this article, you can learn how to sync your device using one of the following methods:

Sync with the Glooko mobile app

Sync with the Glooko web app

(Don't see your device listed here? Check the Glooko Compatibility page to confirm that it's compatible!)



Sync with the mobile app using Bluetooth 

You can sync data from the following devices with the Glooko mobile app using Bluetooth:

  • GlucoCard Shine Connex
  • ReliOn Premier Blu

To learn how to sync your device with Glooko, see Pairing and syncing Bluetooth-enabled diabetes devices with Glooko®.



Sync with the mobile app using the MeterSync Blue 

You can sync data from the following devices with the Glooko mobile app using the MeterSync Blue:

  • GlucoCard 01
  • GlucoCard Shine XL
  • GlucoCard Vital
  • ReliOn Confirm
  • ReliOn Prime
  • ReliOn Premier Classic
  • ReliOn Premier Voice

To learn how to sync your device with Glooko, see Pairing and syncing diabetes devices using the Glooko® MeterSync™ Blue.



Sync with the mobile app using a USB cable (Android only)

You can sync data from the following device with the Glooko mobile app using a USB cable:

  • GlucoCard Shine Express

Before getting started, you will need:

  • The Glooko mobile app (Android)
  • Your BG meter
  • A Micro-to-Micro USB On-The-Go (OTG) cable (to learn how to order hardware, click here)

To sync your device with Glooko

    1. In your Glooko mobile app, tap Profile > Devices > My Devices to access the Sync menu and view a list of all of your devices
    2. From the Sync menu, add and/or select the device you would like to sync.
      • If your meter is listed, tap Sync beside the name of the meter you would like to sync.
      • If your meter is not listed:
        • Tap Add Device (Android).
        • Tap to place a checkmark (checkmark.png) beside Blood Glucose Meters, then tap Continue.
        • Tap to place a checkmark (checkmark.png) beside the device you would like to sync, tap Done, then tap Add at the bottom of the screen.

          NOTE: After adding your device, you can complete the setup process at a later time by tapping Set Up beside the device on the Sync menu.
        • Next, tap Sync beside the name of the meter you would like to sync.
    3. You will automatically be taken through an in-app syncing tutorial. Tap Next and follow the on-screen prompts to complete this process and sync your data. 

      NOTE: To skip the tutorial, tap the X button at the top-left of the screen. To prevent seeing this tutorial in the future, toggle the button beside "Don't show this tutorial again" to the right.
    4. Plug one end of the Micro-to-Micro USB On-The-Go (OTG) cable into your Android mobile device, then tap Next.
    5. Plug the other end of the cable into your meter, then tap Next.
    6. Push the center button on your meter.
    7. Wait for your meter to display "Pc."
    8. Tap Sync in your Glooko mobile app. 

 
Sync with the web app using the Glooko Uploader

You can sync data from the following devices with the Glooko web app on your computer using the Glooko Uploader:

  • GlucoCard Shine Connex
  • GlucoCard Shine Express
  • GlucoCard Shine XL
  • ReliOn Premier Blu
  • ReliOn Premier Classic
  • ReliOn Premier Voice

To learn how to sync your device with Glooko, see How do I upload diabetes data on the web using the Glooko® Uploader?

If you have any trouble syncing your meter, please contact our Support Team.

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