How do I sync data from my Omnipod® System using the Glooko® mobile app? (Android)

This is a step-by-step guide to syncing your Omnipod® System data using the Glooko mobile app (Android). After syncing is complete, you can view your data in the Glooko web and mobile (Android or iOS) apps.

NOTE: Don't have an Android device or looking for instructions on uploading your Omnipod® System on the web? Click here!

Before getting started, you will need:

  • The Glooko mobile app (Android)
  • Your Omnipod® System
  • A Micro-to-Mini USB OTG cable (if you need to order a new cable, you can do so via the Glooko webstore)

 

To sync your Omnipod® data 

  1. From the Glooko mobile app, tap Profile > Devices > My Devices to access the Sync menu and view a list of all of your devices.
  2. From the Sync menu, add and/or select your Insulet Omnipod® System.
    • If your Insulet Omnipod® System is listed, tap on Insulet Omnipod System.
    • If your Insulet Omnipod® System is not listed:
        • Tap Add Device.
        • Tap to place a checkmark (checkmark.png) beside Pumps, then tap Continue.
        • Tap to place a checkmark (checkmark.png) beside Insulet Omnipod® System, tap Done, then tap Add at the bottom of the screen.
        • From the Sync menu, tap on Insulet Omnipod® System.
  3. You will now be prompted to view an on-screen tutorial demonstrating how to connect the Insulet Omnipod® System to your Android device using the Micro-to-Mini USB OTG Cable. Tap Continue to proceed.

    NOTE: To skip the tutorial, tap the X button at the top-left of the screen. To prevent seeing this tutorial in the future, tap the box beside "Don't show me this again."
  4. Once you have connected your Insulet Omnipod® System and the Omnipod® display reads "USB Device Ready," tap Sync.
    • If prompted to allow Glooko access to the USB device, tap OK. (Tap the box beside "Use by default for this USB device?" to prevent having to grant permission again in the future.)

      NOTE: Your Android device may detect your device as a "USB Mass Storage Device" once connected. This may prompt your Android device to automatically attempt to open your device to view the files stored in it. If this happens, simply navigate back to the Glooko app to proceed.

If you're still having trouble syncing your Omnipod® System data, contact our Support Team

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