How do I ProConnect with my healthcare provider?

Do you want to automatically share your diabetes data with your healthcare provider? Glooko makes it easy!

Use the ProConnect feature to instantly and securely share your data with your healthcare provider.

NOTE: This feature can only be used if your healthcare provider is already using Glooko in his or her clinic. You do not need to ProConnect with your provider in order to use the Glooko app.

Let's learn more about the ProConnect feature:



How do I get a ProConnect Code?

If your healthcare provider uses Glooko, ask for his or her unique ProConnect Code.

Once you have this code, follow the steps outlined below to ProConnect your Glooko account to your healthcare provider and begin automatically sharing your data.


 

ProConnect via the Glooko mobile app

  1. In the Glooko mobile app, access the side navigation bar (triple_line_-_android_side_nav.png) on Android devices or the More menu on iOS devices.
  2. Tap Profile > Personal.
  3. Tap ProConnect.
  4. Tap + ADD CODE.
  5. When prompted to confirm if you would like to proceed, tap Continue.
  6. Enter your healthcare provider's ProConnect Code.
  7. Tap Submit.
  8. You will receive a confirmation message indicating that you have successfully ProConnected.

    NOTE: If you receive an error message, try re-entering the ProConnect Code. If you continue to receive an error, please contact your provider to confirm the ProConnect Code or contact Glooko Support for assistance.

Once you've successfully ProConnected, you'll begin automatically sharing your Glooko data with your provider.



ProConnect via the Glooko web app

  1. Go to my.glooko.com in your web browser and log into your account.
  2. Click Settings > Account.
  3. Click + Add New Code.
  4. When prompted to confirm if you would like to proceed, click Continue.
  5. Enter your healthcare provider's ProConnect Code. 
  6. Click Submit.
  7. You will receive a confirmation message indicating that you have successfully ProConnected.

    NOTE: If you receive an error message, try re-entering the ProConnect Code. If you continue to receive an error, please contact your provider to confirm the ProConnect Code or contact Glooko Support for assistance.

Once you've successfully ProConnected, you'll begin automatically sharing your Glooko data with your provider.

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