Frequently Asked Questions
Find answers to the most common questions.
- How do I delete my Glooko® account?
- What types of data can be synced with Apple Health?
- Can Glooko® send glucose and insulin data back to Apple Health?
- Why am I receiving "Foreground Service Channel" notifications on my Android mobile device?
- What does device time offset mean?
- Why does my device time offset display as 'N/A'?
- Can I manually enter readings into my Glooko® account?
- Which items from my Omnipod® System transfer over to Glooko®?
- Why are continuous glucose monitor (CGM) readings missing from the History view?
- What third-party fitness and health data can I sync with my Glooko® account?
- How do I change the date and time on a Dexcom G5?
- How do I change the date and time on my ACCU-CHEK Compact Plus?
- How do I change the date and time on my ACCU-CHEK Meter?
- How do I change the date and time on my Bayer Contour, Contour XT, Contour NEXT EZ or Contour NEXT ONE meter?
- How do I change the date and time on my Bayer Contour USB?
- How do I change the date and time on my CareSens N/N POP (ORIGINAL) meter?
- How do I change the date and time on my Dexcom G4 Platinum?
- How do I change the date and time on my FreeStyle Insulinx?
- How do I change the date and time on my Freestyle Meter?
- How do I change the date and time on my Glucocard 01/ReliOn Confirm meter?
- How do I change the date and time on my Insulet Omnipod?
- Can I sync Smart Pen data with my Glooko® app?
- How do I change the date and time on my Nipro Meter?
- How do I change the date and time on my Nipro TRUE METRIX AIR?
- How do I change the date and time on my OneTouch Ultra2 or UltraLink meter?
- How do I change the date and time on my OneTouch UltraMini meter?
- How do I change the date and time on my Verio® meter?