The basal rates listed in the device settings are set at the time of the most recent upload. The basal rates listed here may not be the same basal rates defined by the system for previous uploads, and can only be considered a baseline for future uploads.
If there is a discrepancy between the basal rates set in the device settings versus the basal delivered on the logbook, there are typically two potential causes:
- There was a manual change to the basal post-upload
- There may be multiple basal programs on the PDM
To verify the basal rates defined on the logbook are the same as what was delivered by the PDM, you can compare the logbook's delivered basal to the Basal History information on the user's PDM.
Still have questions? Contact our Support Team!