Your Glooko profile is where you can view and update your basic account information, device settings and data settings. You can conveniently access and make changes to your profile from the Glooko mobile or web app.
Let's learn how to:
Manage your Profile via the Glooko mobile app
To access your Profile & Settings via the Glooko mobile app:
- Select the Account button (initials) in the top left
- Tap on the desired section to edit the settings
View and update your Profile
In Profile, you can view and/or update the following information:
- Name (view only)
- Type of Diabetes
- Gender
-
Date of Birth
- NOTE: If the date of birth on the account is changed from minor to adult, you'll need to log in again to complete consent
- Height
- Weight
- Country (view only)
View and update your Device Settings
In Devices, you can view and/or update the following settings:
- MeterSync Blue: Set up or view details about your MeterSync Blue device (US-only).
-
Meter Time Settings: View your meter time settings.
NOTE: This information will only display after you have synced a compatible meter. - Sync with MeterSync Cable: Toggle this on or off based on how you would like to sync your data (US-only).
View and update your Data Settings
In Settings, you can view and/or update the following information:
- Glucose Data Source: Set your glucose data source to BG or CGM based upon the type of glucose data you would like to view in your account.
-
Meter Units: Set this to mg/dL or mmol/L.
NOTE: This is automatically set based upon whether you are using a mg/dL or mmol/L-based BG meter. - Set Daily Time Ranges: Set the times of day that indicate the start of your Morning, Afternoon, Evening and Night routines. To update these ranges, tap the value you would like to update and use the time selector to select a new start time.
-
Set Target BG Range: Set your Target BG ranges, including the Lower Limit, (before meal) Upper Limit and (after meal) Upper Limit. To update these ranges, tap the value you would like to update, enter a new value and tap the checkmark (
) to save your changes.
View and update your Communications settings
In Communications, you can view and/or update the following information:
-
App Experience
- Push Notifications: This toggles controls whether the Glooko App send push notifications to your mobile phone, for example, when data from a paired bg meter syncs
- SMS: This toggle allows you to opt in or out of receiving SMS text messages notifications regarding Glooko and using your device
- Smart Reminders (US-Only): This toggle enables Glooko to send location-based reminders to test your blood glucose levels. For more information on Smart Reminders, please see our article Smart Reminders for blood glucose testing in the Glooko® Mobile App
- Marketing: This toggle allows you to opt in or out of receiving marketing-related emails from Glooko, including updates about new developments, new Glooko features, and company news.
View and update your Data Sharing & Privacy Settings
In Data Sharing & Privacy, you can view and/or edit the following information:
- App Permissions: Allows you to control the Glooko Mobile App permissions on your mobile phone. For more information, please see our article Managing Glooko® Mobile App Permissions
- Device data sharing: For each device partner, you may agree or disagree to share your Glooko health data.
- Glooko Patient Research Network: This toggle allows you to opt in to or opt out of email notifications about potential research opportunities you may be eligible for.
- Glooko's policies: Allows you to adjust your cookie preferences and provides quick links to Glooko's Terms of Use and Privacy Policy.
Manage your Profile via the Glooko web app
To access your Profile via the Glooko web app:
- Click the drop-down menu at the top-right of your Glooko web app.
- Select Settings.
NOTE: You can also access your Profile by clicking the Profile link beside your name on the Summary screen.
View and update your Profile
In Settings > My Profile, you can view and/or update the following information:
- First Name
- Last Name
-
Date of Birth
- NOTE: If the date of birth on the account is an adult, it cannot be changed to become a minor's date of birth
- Type of Diabetes
- Gender
-
Units of Measure:
- Glucose Level (mg/dL or mmol/L)
- Height (feet or cm)
- Weight (lbs or kg)
- Distance (miles or km)
Click Save to register any changes.
View and update your Account
In Settings > Account, you can view and/or update the following information:
- Email Address
- Password
- Language
- ProConnect Code: Add and manage ProConnect Codes associated with your account, and set your Primary Provider. To learn more, see How do I ProConnect with my healthcare provider?
View and update your Communications settings
In Settings > Communications, you can view and/or update the following information:
-
Mobile Phone Experience
- SMS: This toggle allows you to opt in or out of receiving SMS text messages notifications regarding Glooko and using your device.
-
Marketing
- Stay Updated: This toggle allows you to opt in or out of receiving marketing-related emails from Glooko, including updates about new developments, new Glooko features, and company news.
View and update your Data Sharing & Privacy settings
In Settings > Data Sharing & Privacy, you can view and/or update the following options for sharing your data with device partners or Glooko:
- Device Data Sharing: For each device partner, you may agree or disagree to share your Glooko health data
- Glooko Patient Research Network: This toggle allows you to opt in to email notification about potential research opportunities you may be eligible for.
- Glooko's Policies: Provides quick links to Glooko's Terms of Use and Privacy Policy.
View and update your Data Settings
In Settings > Data Settings, you can view and/or update the following information:
-
Pump BG Entry Settings: Toggle this to Yes or No to include or exclude BG readings manually entered in insulin pumps in your graphs and statistics.
NOTE: By default, these readings are included. If you are ProConnected, your Primary Provider can also adjust your Pump BG Entry Settings. - Target BG Ranges: Set your Target BG ranges, including the Lower Limit, Before Meal Upper Limit and After Meal Upper Limit. To update these ranges, click into the field of the value you would like to modify and enter a new value.
- Daily Time Ranges: Set the times of day that indicate the start of your Morning, Afternoon, Evening and Night routines. To update these ranges, click the down arrow beside any of the times of day and select a new start time.
Click Save to register any changes.
Access your Apps & Devices
In Settings > Apps & Devices, the following options may display (based upon which apps you've connected):
- Get Glooko Uploader: Install the Glooko Uploader to sync data from compatible BG meters, insulin pumps and CGMs to your Glooko account from your computer.
- Upload Omnipod® PDM: Upload data from an Omnipod® system.
- Connect Device Integrations: If your diabetes device supports wireless syncing, you may find the respective device connections here.